BUDGET CAR RENTAL REVIEWS IN UNITED STATES

Pay attention to the fuel gauge and take photos of the car condition when picking up and returning the car.

Car hadn't been cleaned inside, but we were in a rush with 2 kids desperate for bed so had to take it. Be careful with Budget's charges after return - twice they have tried to charge for fuel and after back-and-forth showing receipts they refund it.

Easy comparison and booking process.

Very satisfied. This is my first time using Budget. The service is similar to Alamo's, but Budget assigns a specific car while Alamo lets you choose any car.

Very convenient!

Service of the shuttle and pick up can be improved. Car was newer and clean. Overall, I’m satisfied.

Al went well on QEEQ side

The Jeep was a bargain and a great vehicle. But Budget kept billing my card an extra $1,500. Yep, they just charged it to the card 4 times throughout the booking, so around $6k in total which was all a mistake by Budget. So far two of them have been refunded, still chasing for the other two to be refunded. All up about 3hrs of my life spent on phone calls plus the hassle of my card going over it’s limited while waiting for these charges to get get reversed.

Great deals and a simple, clear booking plan process. I’ve referred a bunch of mates their way!

Quite good

The car was decent and ran well. It had advanced safety features such as all around cameras and adaptive cruise control. No real issues with this rental or the customer service interactions.

The booking platform worked well as usual, I did receive two price drop refunds so appreciate QEEQs follow through in that regard.

The management is somewhat disorganized.

This Chicago location is run jointly with Avis. Firstly, there are no clear signs indicating that members should go to the second floor while non-members stay on the first floor, so I wasted an hour in line. The funniest part is that I then waited another hour and a half on the first floor because all the cars were rented out and they were waiting for returns. I landed at 2 PM and didn't get the car until almost 5 PM.

They provided a pickup truck, which was exactly what I needed. Excellent!

Highly satisfied

Que el carro ya debe contar con GPS ACTIVADO gratuito

Cada carro ya debe tener ACTIVADO EL GPS GRATUITO

It's okay. They gave me a new hybrid car that is fuel-efficient, but it has many features I don't understand. I wanted to switch to the model I had reserved, but they refused. The new system and model are a bit challenging for a middle-aged woman who doesn’t know much about cars.

They saw we had a lot of luggage and upgraded us to an SUV for free.

Good

Very satisfied with the overall service!

The service was okay and quite patient, but I didn't get the car model I wanted.

The rental process was very smooth, and the instructions were very clear.

The service attitude is good, and the efficiency is acceptable.