BUDGET CAR RENTAL REVIEWS IN UNITED STATES

Very good i call them they answer fast first thing thay ask if i am ok

The counter staff was the most unwelcoming person in the world. Same experience on dropoff with the same person.

Great deals

Car was not there when we arrived. Offered two cars or a bus of 12. We decline the Offered and had to wait almost two hours while they asked Avis and found one. For this car I paid extra and called in advance to get it.

Everything was okay.Some

The man at the counter tries to sell me insurance without telling... I had to go back once I had the car to cancel insurance...not good process at all!

Both pickup and drop-off were very quick and convenient. The price was the cheapest among several major rental companies. Great value for money.

Very fast in getting the car, staff was friendly and they upgraded us for free but the only bad thing about it was the windscreen was badly covered in fly splats that didn’t come off with the windscreen wash and had a big chip in the windscreen apart from that everything else was perfect

Easy and quick

Car too big for me. I didn't reserve a SUV and didn't want it but I had no choice

We told budget that we needed the E-zpass, but they didnt not put any in the car. Slow and not helpfull staff at The counter

Good

First time renting in Nashville and the process was very quick. Even got a free upgrade to a Prius!!

As always, the prices are great and the booking process is simple

The oil warning light was on when I got to vehicle. I went back to office and asked them to put more oil. They said they couldn’t and reassured me it was fine..... that their oil sensors were set very high. I said I was doing a road trip so could they check oil level. They said they couldn’t but I could do went back to car. Engine was hot and I had not cloth to wipe dip stick so couldn’t see oil level very well. Went back to office and they reassured me I would have enough oil. As it happens the light stayed on for our 1400 mile journey and there was no problem but the oil light was disconcerting and should not have been on! Also the back of our car outside was filthy. I have photos to prove.

The queue was a bit long, and we couldn't complete the process together (other companies allowed multiple cars to be processed at a single counter)

Satisfactory

Terrific rental experience. Did not charge us extra for returning car to a different airport

For some reason i was charged extra 5 dollars. The guy at the counter couldnt explain why. He just said i have to pay it

I reserved and paid for a premium vehicle. None were available, so I was given a standard size. No compensation. Counter agent very unfriendly. Vehicle turned out quite well. But, unfriendliness of employee will prevent me from coming back

Worked well

car was smaller than expected. toyota seat was smaller than rented ford focus.

They tried to sell extra insurance. Even with all the policies printed out, we almost got tricked into paying an extra $400. When we asked them to cancel, the staff became unfriendly. The car brought to the pickup point wasn’t even ours, requiring another round of paperwork to switch cars. We booked a Ford Edge but got a poorly conditioned Dodge instead. The whole pickup process delayed us by over two hours. It’s very disheartening to think about it.

Arrived at 10 PM, not many people, fast queue. I booked a 'Mid-size SUV' on Zuzuche, but the counter staff told me it was a standard SUV, not full size. The Zuzuche website couldn't switch to English, so I couldn’t argue with him. If the website showed the vehicle model correctly, it should have been full size. This was frustrating. If the website could switch to English, I could have argued my case. I was very dissatisfied with this. Finally, he agreed to upgrade me to a Toyota Highlander for free, which was the type I booked in the first place, as if he was doing me a favor. I hope you can communicate better with rental companies so the reservation can show the exact model we are entitled to. This would make on-site communication easier.

The staff service was excellent. They suggested we pay $8 to upgrade to a larger Jeep, which could accommodate our bigger suitcase.

Speedy Service. Good Car

Good App for renting car.Easy to use.