SICILY BY CAR CAR RENTAL REVIEWS IN ITALY

This local Italian car rental company is quite easygoing, no upselling at all. Whatever you book is what you get. I had to request to add full insurance myself. The car rental point at Florence train station has separate areas for paperwork and car pickup. It takes about five minutes to walk from one to the other. The best part is that the car pickup point is in a garage outside the ZTL zone, which is very convenient! After completing the paperwork, walk over and the car is ready. There are no staff members giving instructions, very easygoing! Check the car yourself and contact staff if there are any issues.

This local Italian car rental company is very laid-back, no upselling at all. What you book is what you get. I had to ask for full insurance myself for it to be added. The rental location at Florence train station has separate spots for paperwork and car pickup. It's about a five-minute walk between them. Most importantly, the car pickup spot is in a garage outside the ZTL, which is very convenient! Once you finish the paperwork and walk over, the car is already prepared. There were no staff members around to explain anything, very laid-back! You inspect the car yourself and contact staff if there are any issues. During the paperwork, the staff told me to return the car with a full tank of fuel. I assumed the car was full when I picked it up, but it wasn't! I filled it up upon return and realized it wasn't full when I picked it up. I mentioned this to the staff when returning the car, and he just smiled and said I simply spent a bit more money but there was nothing he could do.

Excellent

Apart from the fact that the car we received was dirty and hadn't been cleaned properly, everything else was fine. There was no hard sell of expensive insurance. We added full coverage at the counter for 20 euros a day, which met our expectations, and for safety, we opted for full coverage. Adding an extra driver was 10 euros a day. The translation booklet from QEEQ allowed us to rent with a domestic driver's license. Remember to ask for the exact return address, as the one provided by QEEQ was not accurate. We refueled about 10-20 km away from the return spot. During the inspection, they said the tank wasn't full, and we had to either pay 100 euros or fill it up ourselves. We drove back and added 7 euros of fuel nearby, so it's best to refuel close to the return location.

The overall service was good. However, after returning the car, I wanted to check the detailed bill but couldn't reach the rental company. Nevertheless, the platform's after-sales service was very responsible and helped to resolve the issue.

It was pouring rain in Milan when I returned the car, and I couldn't see the road clearly. I didn't find a gas station near the airport, so I returned the car with two fuel bars empty, thinking they would just deduct it from the deposit. The car was in good condition otherwise, but why did they charge me €74.58?! Filling up the tank only costs around €50.

Overall, it was acceptable, except for the return process.

Car was perfect, staff also perfect. Cannot fault

Easy process and will use again

Very satisfied

Overall decent, pretty good.

As usual no issues. Counter staff are excellent at Treviso airport. Car pick up is easy. Car in good condition - almost brand new. Cannot fault

Booking is easy as usual. Great process

This car rental experience was excellent. The car was new and there were no overcharges. Highly recommended.

Very satisfied, efficient, answered insurance questions without pushing.

We booked SEAT ATECA SUV with high clearance, but got sedan SKODA Octavia low clearance car. This car not fit to our needs. Representative on desk was rude, and said if you do not want this car, do not rent, we don’t have any other car for you! Very bad for company reputation. Car was almost new, just 1000km on odometer, but was not clear full of dust. On pickup was really long queue we waiting 45 min before getting to desk. Drop off was fast and good.

The deposit refund was very fast

Very satisfied. I rented a Golf but actually got a large SUV. The car was very new and the staff were very friendly. They even voluntarily drove us to the train station when we returned the car.

The collection parking area was dark as we collected in the night so we have some difficulty to inspect the car.

QEEQ actually refund us some money for the price drop and we were very impressed as well as happy.

Very satisfied, the Peugeot 208 driving experience was excellent

Pretty good

It was actually quite easy to find and very convenient. However, I thought it would be a pure petrol manual car, but I was given a hybrid car. The staff who checked the car during the return was very thorough.