The staff at the rental company were very polite and proactively explained various important matters. The vehicle had high mileage, and there were occasional unexplained alerts from the car's computer. It would be better if the car condition is checked in advance by the rental company.
Driving the car was initially challenging since it was larger than what I'm accustomed to, especially considering it was my first time handling such a big vehicle. However, as the trip progressed, I found it easier to manage. Fortunately, there wasn't a lengthy wait at the counter to collect the car, and I appreciated the helpful and patient customer service provided during both the pickup and return processes.
About QEEQ:9.0/10
Booking through the platform was a breeze. Compared to other platforms I considered, Qeeq stood out as user-friendly and straightforward, both in terms of pricing and the booking process. I found it easy to compare prices and secure a confirmation reservation without any hassle.
Although not located within the airport, they provide a dedicated shuttle service which is very convenient. Plus, they offered a free baby seat. Overall, the service was excellent, and I will choose them again next time!
Shuttle pickup location a long distance from airport with bags. Outdoor walk subject to weather.
About QEEQ:10.0/10
Rental with Apex through QEEQ while in Hamilton was a good price.
But in Wellington I rented with yesaway through Momondo as their prices were better.
Now feeling my QEEQ membership may not be cost effective
Convenient shuttle service, just a 3-minute ride to the store with hardly any waiting time. They upgraded us for free to a Nissan X-Trail with only 80,000 km. They don't proactively provide a phone holder, but if you ask, they offer it for free and let you choose your preferred one.
Staff very helpful. We had problems with the Aircon on the first vehicle but this was dealt with effectively but providing and alternative vehicle.
Overall very satisfied
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Geoffrey Fanny
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View more >Not bad.
The staff at the rental company were very polite and proactively explained various important matters. The vehicle had high mileage, and there were occasional unexplained alerts from the car's computer. It would be better if the car condition is checked in advance by the rental company.
Isidore Augustine
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