OK MOBILITY CAR RENTAL REVIEWS

Satisfied with the overall service, but I advise against renting the Lynk & Co 01 hybrid. It consumes 10 liters per 100 kilometers unless you have charging facilities. Otherwise, the fuel consumption is too high, and a tank only lasts for 300 kilometers.

Highly satisfied

The car I got was not the model shown in my booking. I had to drive back to pick up point to request to change to another car after picking up the car as alert "Low Tyre Pressure" was lit on car's control panel. Later, the car they replaced was in very dusty and dirt condition. In addition, alert "ad blue low level" was lit and I have to refill the ad blue by myself on my way after driving the replaced car for a few hours. Fortunately, the rest of all was working fine.

Smooth and reliable with competitive price.

Satisfied

It's okay

Un 1er véhicule m’a été proposé, une Peugeot 208 rouge qui avait de grosses rayures enfoncées. La voiture sentait la cigarette à l’intérieur. J’ai demandé à avoir un autre véhicule et ils m’ont donné une Audi Q2 grise en très bon état, qui a été parfaite pour mes 5 jours de location. Le retour a été très rapide.

Merci de trouver les meilleures promotions. La réservation a été très facile comme d’habitude

I've rented through this platform three times, and twice I couldn't get a car. Very disappointing.

They were easy to work with.

Never rent from OK Rent a Car! This company knows all the flaws of their rented cars, but they gamble on you not spotting the subtle damages. After you return the car and leave, they email you saying they've found scratches! When I said I would come back immediately, they said they wouldn't charge for a tiny rust spot on the wheel. It's really disgusting! Make sure to buy comprehensive insurance. European rental companies will try to find ways to charge you extra.

The service was fair, but the car's condition wasn't good. The radar was broken and kept beeping.

Very satisfied

Very good

Good

Very good

It's okay, but you can't pick up the car early. Also, the BMW was replaced with a Lynk & Co. If you don't buy insurance, the deposit will be quite high; it cost me over 2000 euros.

Be careful with this car rental company. Make sure to thoroughly check the car and get insurance. I was charged 400 euros for a small scratch on the wheel. Locals recommend Cicar as a more reliable option.

friendly staff at drop off. Efficient and professional.

We were sold an upgrade to a hybrid electric vehicle - but no instructions on how to do this in ITALY. In fact - no points to charge if you didn't have a local card or account! It was useless and we paid so much extra for fuel economy! THE VEHICLE WAS NOT EVEN ANY ELECTRIC CHARGE WHEN WE PICKED IT UP! Drop off was terrible. Rude staff member at parking location. He preferred to help local italian speakers first and made us wait even though we arrived first. he was rude when he spoke. Tried to tell me we had damaged the car - until I showed him my own video that I took on pick up. Took a long time because we were ignored and then he made it difficult.

Picking up the car was distressing. Despite having independent CDW insurance there was a hard sell for their own insurance to cover the excess. I was offered an automatic and larger car for €10 per day which I declined only to find that the car allocated already was automatic and spacious. It left me with a feeling that the process was fundamentally dishonest

All good

The car was new, with only 1600 kilometers driven, but the deposit was a bit high at 1350 euros.

The car was very new, with only a few thousand kilometers. Both the shuttle driver and the counter staff were very friendly and professional. There were no upsells and the deposit was returned on time, with no hidden costs.