From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3466535050
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3466535050
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EUROPCAR CAR RENTAL REVIEWS IN NEW ZEALAND

Easily Review, Search And Book Your Rental Cars

Bruce

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Small SUV | Mitsubishi Outlander or similar
Reviewed: Wed, Jan 10, 2024
About Europcar: 8.0 /10
Car was brand new - plug-in hybrid. Problem was no AC-DC adaptor to allow fast roadside charging, so most driving was with engine, which was a shame. Long paperwork process at pick-up and long wait for service. Hard to find drop off counter at Wellington airport (it's inside, unlike the others).
About QEEQ: 8.0 /10

H.Immerman

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Compact | Kia Cerato or similar
Reviewed: Wed, Jan 10, 2024
About Europcar: 7.0 /10
The car was smaller than the one I booked - which was disappointing
About QEEQ: 8.0 /10

Omar Eipstein

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Reviewed: Wed, Feb 14, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Mirabelle Ingersoll

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Reviewed: Wed, Dec 13, 2023
About Europcar: 10.0 /10
Great service attitude. Although I don't understand English well, they patiently used a mobile translator to communicate.
About QEEQ: 10.0 /10

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Special SUV | Ford Ranger or similar
Reviewed: Tue, Mar 21, 2023
“Amazing value and service”
About Europcar: 10.0 /10
Had to upgrade as the booked car wasn't available. But there were no issues and we were happy with the upgrade.
About QEEQ: 10.0 /10
Helped me access booking confirmation as my email account was locked. Very helpful

E.James-Reeder

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Small SUV | Mitsubishi Outlander or similar
Reviewed: Tue, Jan 17, 2023
About Europcar: 9.0 /10
They tried to charge me another full day because I picked the car up half an hour early. What rubbish!! I didn't get a refund when I returned it 1.5 hours early.
About QEEQ: 10.0 /10
All good as usual :)

Elma Ferdinand

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Reviewed: Thu, Feb 1, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

K.Motenko

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Economy | Suzuki Swift or similar
Reviewed: Thu, Apr 27, 2023
“Ease, comfort and pleasure.”
About Europcar: 10.0 /10
Counter staff was very helpful and friendly. Car was fun to drive. Loved the backup camera.
About QEEQ: 10.0 /10

Michelle

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Reviewed: Sun, Nov 19, 2023
About Europcar: 8.0 /10
Overall service was good, but I was fined for returning the car with 10 liters less fuel, and the penalty was calculated based on 35 liters at double the fuel price. It seems unfair to me.
About QEEQ: 8.0 /10

Beau Bentham

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Reviewed: Sun, Jan 21, 2024
About Europcar: 6.0 /10
The wrong car seat was provided, so they lose some points. Everything else was good.

Zenobia Oscar

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Reviewed: Sun, Feb 4, 2024
About Europcar: 10.0 /10
Pretty good
About QEEQ: 10.0 /10

T.Harrison

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Economy | Suzuki Swift or similar
Reviewed: Sat, Jan 6, 2024
“Enjoyable, easy, stress free.”
About Europcar: 10.0 /10
The car I had was a different and bigger model than I expected. It was very comfortable and roomy.
About QEEQ: 10.0 /10
It was very easy and accurate.

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Small SUV | Kia Niro or similar
Reviewed: Mon, Jan 15, 2024
“Service qeeq.com excellent mais problème avec location véhicule électrique avec Europcar Auckland”
About Europcar: 9.0 /10
Bonjour nous avons eu un problème non pas avec le véhicule upgtafé ( payant) électrique mais avec l'impossibilité de recharger aux bornes car il faut télécharger des applications uniquement disponibles sur le store NZ. Donc on s'est retrouvé coincé à Hamilton avec l'obligation de retourner à Auckland et de changer de véhicule pour du diesel !!! En revenant à l'aéroport ( une journée de perdue) le personnel d'Europcar à reconnu que l'information pour obtenir une application spéciale permettant de recharger aux bornes pour les non résidents en Nouvelle-Zélande louant chez Europcar ne nous avait pas été transmise. Pire, le jeune homme au départ nous avait dit qu'il suffisait d'une carte bancaire pour recharger aux bornes partout en Nouvelle-Zélande, ce qui est absolument impossible. Reconnaissant leur erreur, ils nous ont donné un Pick up ford Ranger diesel à la place, très bon véhicule mais dont nous n'avions pas vraiment besoin pour 2 alors que nous souhaitions le remboursement de la journée perdue pour revenir à Auckland avany que la charge de la batterie ne soit épuisée. À noter que nous sommes restés plus d'une heure au téléphone avec l'assistance europcar avant de décider de retourner à Auckland et que les 3 personnes qui se sont succédées ont été incapables de donner la bonne information et de résoudre le problème. L'upgrade nous a coûté plus du double et nous sommes vraiment déçus que leur erreur n'ait pas été financièrement prise en compte. En revanche, rien à dire du côté de qeeq.com dont le service et l'application sont formidables.
About QEEQ: 10.0 /10
rien à dire du côté de qeeq.com dont le service et l'application sont formidables.

A.HAYASHI

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Pickup Truck | Ford Ranger or similar
Reviewed: Mon, Jan 15, 2024
About Europcar: 8.0 /10
素晴らしい最新の車でした。 荷台や室内に前者の残したボトルなどがあった。
About QEEQ: 8.0 /10

N.Parris

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Compact | Kia Cerato or similar
Reviewed: Mon, Dec 25, 2023
“Disappointed about the state of the car but otherwise very good”
About Europcar: 8.0 /10
The car obviously hadn't been cleaned, inside or out, before our hire commenced. This was very disappointing
About QEEQ: 10.0 /10

Charles

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Compact | Kia Cerato or similar
Reviewed: Mon, Aug 28, 2023
“Mala experiencia de recogida”
About Europcar: 7.0 /10
Cuando llegue a la oficina el coche no estaba preparado y tuve que esperar un buen rato hasta que lo trajeron. Por dentro tenía algunas puntadas de bolígrafo
About QEEQ: 10.0 /10
Atención en español

Maud Lynd

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Reviewed: Fri, Jan 5, 2024
About Europcar: 6.0 /10
The efficiency is too low, it took more than half an hour to pick up a car.
About QEEQ: 8.0 /10

Andy Carmen

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Reviewed: Fri, Jan 5, 2024
About Europcar: 6.0 /10
There was no one at the front desk, and calling only led to voicemail. We waited for an hour and still no one showed up. Finally, the staff were located with the help of the customer service from the rental company.
About QEEQ: 10.0 /10

Baird Andrew

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Reviewed: Fri, Jan 5, 2024
About Europcar: 4.0 /10
It was too slow, only one staff member, and I had to wait in line for 2 whole hours! The efficiency was really low. They gave me three cars, all of which were compact cars, not mid-size SUVs like the Pajero Sport.
About QEEQ: 10.0 /10

Virgil Hal

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Reviewed: Fri, Jan 19, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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