“Fantastic. Really made seeing the country side possible.”
About Apex:9.0/10
The customer service and shuttle drivers were excellent and helpful. There was some confusion on my pick up point as they were under the thought my flight was a domestic one, but they contacted me, rearranged pick up, and gave me easy, specific directions on where to meet the driver. Overall very pleased with the service.
Excellent customer experience from the team at Apex. Very easy to complete pickup and drop off. Would highly recommend Apex and especially Ian who dealt with our hire with exceptional quality
“Excellent friendly service. Look forward to using this service again.”
About Apex:10.0/10
Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.
The car is a new version and bigger size model. Condition of the car is good and the smell is pleasant upon entering the car. Free baby seats and additional driver are bonus as well
The lady at the pickup location was quite patient. The guy at the drop-off location had a strong accent. The Kia Carnival can seat 7 people, and the trunk can hold 4 pieces of 24-inch luggage, one small suitcase, and 3 backpacks. The built-in USB charging port is convenient. However, there's no suitable spot for a phone holder.
Very poor experience. When I arrived, there were no cars available. They wanted to downgrade me to a smaller car, which I refused. I ended up waiting over an hour, and they still gave me a car that was smaller and worse than what I had reserved. The experience was very bad.
Apex, a budget brand under AVIS, offered excellent value. The car was in good condition with nearly 30,000 kilometers on it. I drove around 1,600 kilometers in Tasmania, including Wellington Mountain, Bruny Island, Stanley in the north, and Wineglass Bay in the east. There was no mileage restriction, and the best part was that they provided child seats for free.
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Joshua Stone
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