BUDGET CAR RENTAL REVIEWS IN UNITED STATES

Excellent

The car given was different from the one booked. A deposit of $254 was charged, and there was an additional unknown charge of $24, totaling over $278, which was not refunded. Online reviews are also bad. A scammy business. I hope there won't be any further cooperation.

The extra taxes and charges from budget have almost doubled the original price quoted on qeeq.com . We extended the booking by 1 day but even so, this is more than expected. It was a great car, so I'm happy to pay it, but it's disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location, and budgeted my trip differently.

The extra taxes and charges from budget have almost doubled the original price quoted here. Disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location.

Very satisfied

The process is simple and convenient.

car is perfect like we need

than you

Convenient and fast.

Good

No insurance upselling

Check in process was quick and efficient. Staff was friendly. Airport is small so car was easy to find and return. There were a few issues: the car interior was dirty and stunk of pot and cigars upon pick up. The exterior had a few more dings and dents than a usual rental and the the tires needed alignment. When the car reached 70mph, it would shake. The speed limit on the highway in NM can be 75 in some locations but we just couldn’t drive that fast. Also, it appears I was charged an additional $6.51 for something when I returned the car but I have no idea what this was for as the description was vague & I only received an e-receipt a couple of hours later when I was no longer at the airport.

The Qeeq platform is always easy to understand. The price drop has never worked for any booking I have made and customer service has been friendly and helpful on the few instance I’ve needed them,

Great service, easy to pick up and return the car.

Very satisfied

Average, but there were fewer people at pickup, no need to line up

Overall satisfied, but they may not clearly explain the extra insurance you buy. Also, they did not mention that no refund will be given for unused fuel if you purchase the fuel waiver. Friends who rent from them again, if you already bought insurance on QEEQ, clearly inform the rental company not to buy any insurance and decide on the fuel waiver service based on your needs.

Both picking up and returning the car were very convenient. There was no extra insurance upsell. However, from Philadelphia to New York, the toll roads do not accept cash, only electronic tolling and mail payment options. This requires the rental company to pay on behalf, and they charge a higher processing fee.

Very satisfied

Excellent

Everything went smoothly. The lady at the next counter saw us waiting in line and called us over to assist us directly.

Very smooth process. A lady at the neighboring counter saw us waiting in line and called us over to help immediately.