OK MOBILITY CAR RENTAL REVIEWS IN SPAIN

Car was exceptional, larger model than expected. Office is slightly further from airport than our usual car hire company but not a problem. Will use OK rent a car again.

Biggest issue was it took two hours from arrival at the rental location to driving out. It was boiling hot and there were literally hundreds of people waiting in the sun. They used a ticket system when I arrived they were serving 134 and I was given ticket 207... 73 cars! When I did get the car it had damage to the door frame which meant it whistled at speed (The door frame had a large crease in it at the top near the sunroof)

Tricky one but... I specifically chose a Renault Espace from OK Rent a Car overloads of Peugeot 5008's... But when I got there they gave me a 5008... with 7 seats up you cannot get ANY significant size of luggage in (Hand luggage only behind the third row seats)

Excellent service and considerably cheaper than traditional alternatives

Works well, but you need someone who speaks English to rewrite some of it...

For a nominal fee we upgraded and the car was very nice

QEEQ was pretty good. I do have an insurance claim to make and I’m not sure what to do

Satisfied

Great service from both the young men at the desk on pick up and drop off

Terrible pick up process. Told we could extend our rental time by call the main number. When I called I was told that I could not change the return date or time

I wait it more than 2 hours for to collect the car I booked automatic they give me manual car

I would say that OK Rent A Car, are by far the best of the companies at Malaga airport, the service is great and the cars are always immaculate with no fuss. Booked an SUV and got the Peugeot 3008 which is a very nice car full of all mod cons. Very pleased.

Easy to use best car rental booking app by far

The store pushed for insurance sales, and after I refused to purchase, they maliciously nitpicked when I returned the car. I picked up the car at night, the lighting was dim, and they only prompted to check the body, not the rims. When returning the car, they claimed there were slight scratches on the rims and maliciously demanded 260 euros for compensation. The scratch was less than 2 cm and it was unclear if it was caused by me, but they still made me pay. This car rental company is maliciously targeting Chinese consumers.

All went well, friendly staff.

Very user friendly app.

My returning flight was at 7am and when OK rent a Car did not give me a choice to drop the car keys before 7am. I end up asking a friend to return the car keys so I wouldn't loose my flight. This is first time that I heard of a rental car company with an office in an airport that will not allow the car to be returned after business hours. I would not use this company again

The email responses could have been more prompt. The car should have been cleaned before pickup.

Waited for at least 40 minutes to pick up the car

Car was a brand new Peugeot 3008. It was awesome. Pick up & drop off we’re super easy and the staff were excellent.

El coche muy bien, pero a la hora de devolverlo nos pusieron pegas ya que las horas de entrega eran muy restrictivas respecto a horarios del avion.

Overall, I am quite satisfied. The cost performance is high (except for the difficulty in finding the pickup location). However, it's been three days since I returned the car, and I haven't received my deposit back yet. I will provide additional feedback once it's refunded.

Fitst waiting more than an houre. where the car was, was told me wrong, WhenI I came back I was send to the same nr 140but I found the car on 148. This took half an houre extra. Next day had a flat tire. Service OK, but €60,- adm fee is awfull much.

Very satisfied

Very satisfied.