The car I received had an anti-theft lock, but I wasn't told how to use it during pickup. This resulted in the car getting locked on the road, and I couldn't drive it. Customer service didn't know how to resolve the issue either, leading to a two-hour waste on the road. The anti-theft lock malfunctioned several more times afterward, preventing me from driving the car.
This is a very good rental company with excellent service staff. The pick-up and drop-off process is very efficient, convenient, and quick. It is a reliable car rental company that I highly recommend to everyone. Big thumbs up.
Very satisfied. The pickup and drop-off location at the airport is easy to find. The car pickup and return process is quick, the car is in good condition. Highly recommended.
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