Booking was easy but the process of picking up and rude staff made me ensure I would not book with Bargain Rentals again, if the price difference is not too much I implore others to use other providers, the service was terrible - maybe because it was night and the staff were tired, the drop off staff were much more pleasant in the morning.
Fantastic value. Very prompt pick up and efficient service with clearly outlined conditions. Car did not have cruise control which was disappointing, and made for less relaxing driving conditions.
About QEEQ:10.0/10
Price drop refund was an unexpected bonus, I didn't actually believe it would happen.
“All convenient but the car size was smaller than I booked.”
About BARGAIN:7.0/10
I booked 'Mazda 3 or similar', and I expected an intermediate-sized car. But, I was disappointed that I got Suzuki Baleno.
The odometer was very low, the inside was clean and fuel efficiency was good. But I needed more space and torque.
No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location.
Waited about 15min for pickup, and bus was almost full already.
Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport.
Other than this not-so-good pick up experience, everything else about the car is great.
The hire car was advertised as a Honda CRV or similar. We ended up with a Holden Trax which only has about half the luggage area of a CRV. This caused a number of problems when packing our luggage into the car.
About QEEQ:8.0/10
QEEQ was excellent and the price for the rental was significantly better that we found anywhere else.
Extend my rental with Bargain but had to change to another car due to unavailability. Prefer the previous one though. Staffs are always helpful as my son left his pouch in the previous car and the staff helped us to check.
Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off
When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock.
We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.
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