BARGAIN CAR RENTAL REVIEWS IN AUSTRALIA

Great service

Was very simple

The drop off location is extremely confusing, no signage & quite a walk from the airport. The staff were leaving the carpark as I arraived, so I had to hand them the keys & find my way back to the airport. a little confusing as you have to go down a side street that has no mention that that is the way to the terminal

Good, modern and clean car. Faultless and highly efficient customer service from staff at Melbourne Airport branch. Be prepared for a bit of a wait (20+ min or so) for the shuttle from the Airport to collect the car. I'm not sure what collection times are like for the in-terminal car rental services so possible that wait for shuttle is overall evened out by speedy desk service at the office?

Fantastic car and great value for money

No

Counter staff SO helpful and allowed us a few extra hours rental for free when our flight was deferred to a later departure time.

Totally confusing regarding the credits and offers and accessing same in time to use on my booking. I had trouble accessing information and emails for a while.

Very fast and easy pick-up and drop-off process, cheerful staff. Car in very good condition. Very satisfied with Bargain experience

The company extended the rental period by two days as requested but actually charged for three days, and deducted the amount directly from the guarantee credit card without consent. When I discovered this and contacted them, they refused to refund and only offered credit for future rentals.

Car got substituted to a Kia Rio (hatchback rather than saloon). We had two large luggage. Managed to fit one plus our backpacks in the boot and the other in the back seat. Customer service was excellent and drop-off was super easy.

Great customer service. Quick to respond. However, they might want to consider stating that their excess coverage is through their own provider rather than the rental company. We were slightly confused when the rental company asked if we wanted additional coverage.

Car wasn’t ready on arrival and had to wait over half an hour - staff explained there were issues

Good, fast service

It was a good experience overall. waiting for a refund.

Excellent vehicle and excellent customer service. Should out to Sanjula who was very friendly and helpful. Didn’t do hard upsell on insurance- 10/10

Was upgraded to an MG car which was near new but was pretty ordinary to drive and had marks all over rear seats. Bargain were great but did not like vehicle.

Took ages to get to call centre but staff gladly extended my return by 2 hours

Would be good to have more staff to take care of pickups- not ideal having multiple groups waiting and only one person behind the counter doing their upselling on insurance. That said, overall, another good experience with Bargain.

We upgraded on the car as the car booked didn’t have enough boot space for our luggages. Service was good.

NA

NA

Everything went smoothly as expected.

Easy booking process

Although my car wasn’t new and with many scratches and repaired spots, the car itself was fine. They let us return it a bit later than required.

Value for money and hassle free.