AVIS CAR RENTAL REVIEWS IN UNITED STATES

Great service, so fast and efficient. Lovely friendly staff.

Car was exactly as ordered and perfectly clean inside and out. Counter staff extremely efficient and friendly. I am happy that they will rent to an 'older' driver with no apparent penalty! Not really an issue for Avis, but there was quite a wait for the shuttle from the terminal and it was crowded but it was Friday afternoon - and the return to the terminal was fine.

I was pleasantly surprised how efficient this was as it was the first time I have booked through QEEQ.com

They didn’t have the vehicle I ordered

I like QEEQ and deals they find

Just the best service weve ever had, will be using this branch again soon!

I was very disappointed I didn't get the vehicle (or equivalent that I booked). I booked a small fuel efficient car but was given a large car with poor fuel efficiency increasing the cost and environmental impact of my trip.

Yes, great rental.

Fantastic

Fantastic

カウンターで記入された書類の場所に、当該の車がなかった。データ登録ミスらしく、係の方が実際に正しい場所まで案内してくれた。

I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.

Everything was fine.

Very good service with Avis a d would definitely use them again. Car was great and worked perfectly although had seen a bit of road wear and tear and could’ve maybe done with a wash prior to collection, but other than that it was absolutely fine & really enjoyed our drive. I would also recommend waiting to book any extras actually at the AVIS counter and not before….e.g. they had say nav as an added extra ($150) but we didn’t purchase that….only to find the car came with sat nav anyway…!

Booking was great and great deal. It would be good to know if the extras, they ‘Avis’ suggested roadside assistance cover which we didn’t have & then purchased on pick-up. Bit what would be really helpful is to know the cost of, a) additional drivers & more importantly b) the deposit you need as this was retained until pickup which we thought would happen, but just had no idea how much to allow/put aside for this. Otherwise great and will also definitely book again with QEEQ.COM

AVIS was efficient all the way. It was not the same with the previous rental I had two days before in Cape Canaveral, that was a disaster: they dis not have a 12 seater as booked with QEEQ so same morning they cancelled the QEEQ booking and issued a new AVIS only booking, charging me 50% more for a 7 seater KIA carnival in orrible conditions.

Just when leaving the city, I got a warning that a tire was underinflated. I had to go and find air before continuing.

No convertible available on pick-up so had to stay an extra night in San Francisco and use a temp rental car with additional bridge tolls. Had to return next day where "Prestige" staff were diabolical, at one point asking me how I thought I could get a refund for the 1 day lost using the Avis system. First Mustang had a rip through the side wall of one tyre which wasn't dealy with until I checked out of the parking lot - they advised me to change the vehicle, which we had to do for safety. Therefore, I actually hired 3 vehicles! At drop-off it was discovered that the pick-up location staff had not correctly applied the exchange rate of my stirling payment and had thought that I owed a one-way fee. Initial accusations from junior staff were then corrected by the Manager with no more to pay. Both pick-up (2 days) and drop-off caused much anxiety. However, thank you to Shy at Oakland and the Manager at Harry Reid.

The initial car was not as good as expected - it had a few minor dents, some scratches and marks on the outside. The cabin and interior was however clean and the vehicle drove well. There was a bit of wait- time at the location due to customer volume. However, the staff were courteous and helpful. The uploaded pictures show the first vehicle and the second one we changed.

It was a great booking platform. I did have initial concerns of the authenticity and integrity of the platform, but it all worked out very well. The option I chose included all the relevant insurance coverage as well as local costs for rental in California. This made the booking so much more convenient and I did not have to pay any extra fees. I was however billed an extra $23 for what was described as 'non-pkg' costs. These costs were not detailed in the final statement. QEEQ is really a good booking platform which I will definitely use for future travels.

No problems

No comment

Your customer service online and contact number is atrocious. Location only open from 9am-12pm. Customer service on the phone was completely useless and incompetent. Avis acts as if they have nothing to do with Avis locations and are incapable of contacting anyone else within Avis especially their car rental locations.

The car was ok but not what I expect from Avis who I see as the premier car rental company

Great prices and easy booking

The car was fine. I just had to wait over 60 minutes for them to give me one even though I had reserved and paid for it weeks before

Very good

Thank you for the car upgrade. I really enjoyed it

Car exceeded expectations as were upgraded and desk agent was brilliant.