NEW ZEALAND CAR RENTAL REVIEWS

Very satisfied

Very satisfied, both pickup and drop-off were quite convenient.

The process is straightforward and clear. I added roadside assistance on-site, but there is an extra credit card fee in the total cost.

Very satisfied! Both picking up and returning the car were very convenient.

The vehicle is relatively new and very fuel-efficient.

Completely satisfied

Good

Good

Very satisfied

Very satisfied

Pick-up at Christchurch was very quick. It's only a 5-minute drive from the airport to the store. The driver was a lovely young lady who explained the traffic rules to us while driving.

First, I rented cars from both Dollar and Thrifty on the North and South Islands of New Zealand. These companies share the counter with Hertz, essentially making them smaller subsidiaries. However, their cars are not as good as Hertz. When I booked the rental, I had requested a Toyota Prado, and both companies confirmed this. But upon arrival, neither had the Prado. Instead, they offered a Mitsubishi Pajero diesel. I noticed Hertz had Prados available on site. When I inquired, I was told they either didn't have Prados or had very few. It seems they use the Prado as a lure and then give you the Mitsubishi Pajero, claiming it's a similar class vehicle. However, in my country, these two cars are in entirely different classes. These companies attract you with the lower price of a Prado but end up giving you another car. If you specifically want a Prado, I suggest not choosing these two companies, as they probably don't have it. Note that in New Zealand, there is a road usage fee for diesel cars, which will be reflected in your final bill when you return the car.

This is a new car rental company with only one staff member. There was a slight delay during pick-up and drop-off due to some minor issues, but the service was still very good. There were few formalities for picking up the car and almost nothing to fill out, so I got the car quickly. The car's condition was good with just over 40,000 kilometers on it, and it was fuel-efficient, consuming slightly over 4 liters per 100 kilometers.

After getting off the plane, I communicated, signed, and got the car keys before picking up my luggage. Following the ground signs, I found the car and set off!

Pretty good

Satisfied

Very satisfied

Very satisfied

Very satisfied

Satisfied