NEW ZEALAND CAR RENTAL REVIEWS

The car was just what we needed. We love having a hybrid for travelling, they work just as well as anything else. Plenty of room and so economical. The guy whom we dropped the car off to was a great guy who was really friendly ....just the person you need as your front person.

They were very helpful when I couldn't find out booking the person whom I got in touch with sent me an email in no time to confirm our booking. Great service also

Everything was up to expectation, the staff was extremely friendly and helpfull.

Love the communication and ease of booking.

Very satisfied

Great service attitude

Poor service

Extremely satisfied! The pickup and drop-off process was very smooth, and the service was excellent.

The process is straightforward.

Good value

All excellent

Very good

Overall it was good. The headlights were dangerously dim and a message of ‘service needed’ appeared every time we turned on the car

They charged me $250 for a minute (less than 1mm) chip on the windscreen that I don't think I was responsible for.The car was quite old 130000klms on the speedo. There were several other minor chips on the windscreen, I don't believe it warranted any attention.

Fair No did not do its magic

The wrong car seat was provided, so they lose some points. Everything else was good.

Service was acceptable.

Excellent!

Very satisfied

The unlock button on the key fob for my car did not work, which I wasn’t told about when picking up the car. It led to the car alarm going off every time I manually unlocked the car. Luckily I sorted it out myself, but would have liked more help from the car rental on this.

Best price I found and easy booking. Would have liked the price drop if available, but still a good experience overall.

Buen servicio

Correcto

I am very satisfied with the overall service. Right after landing and collecting our luggage, there was a shuttle service to pick us up. In less than ten minutes, we arrived at the store, completed the paperwork, and picked up the car. The staff was very friendly and explained in detail how to drive a hybrid car and New Zealand's traffic rules. They also gave me a New Zealand driving guide, which I found very useful since the rules are different from those in my home country. The car was also very fuel-efficient, which is great because gas prices in New Zealand are quite high. This saved me a lot of money. Overall, I am very satisfied and will choose Yes Rental next time I come!

Very satisfied

A fantastic car rental experience for my first time!