UNITED STATES CAR RENTAL REVIEWS

Next time we book a car rental and pay online, I hope the process is seamless, allowing us to skip the queue entirely and quickly pick up the car without any delays.

(A) very rude and unprofessional staff on pickup desk. (B) lied about battery charge status % to be returned (c) booking no where mentioned that EV charger and EV charge cable will.not be provided / optionally chargeable. Would never recommend thrifty company and EV vehicle to anyone for rental . It wasted lot of my time , energy in managing charging and it became the focus of all my planning. Super pathetic experience. All thanks to Thrifty.

Reserved vehicle size was not available upon checking. We needed to come back to the rental station on own initiative and time to get the right size.

Tiempo de espera en la recogida del vehículo

繁忙期はスタッフを増やすなどして欲しいです。旅行者は1分でも無駄にしたくありません。

連絡したらすぐに返事していただき助かりました。

Amables y empáticos.

Todo bien, lo volveré a ocupar.

Todo bien

Excelente herramienta

It took more than 2 hours for my car to be ready. No notification beforehand that I would have a delay. When I tried to adjust the pick-up/drop-off time, the responsibility was put back on me to amend and reverse the additional charge.

Just they take a deposit and not yet refund

Good services

The car met and exceeded all expectations....despite the issue with the tires . We were satisfied with what was booked for us

The price protector did work for us ..we got an additional discount on the booking

Great vehicle and very clean

Easy to use and met every expectation

Painless. Fast. No upselling. Car in the same class as booked.

I am not a car rental bucket shopper but took a chance here and was well rewarded: The total price was about 40% of what I had been quoted old line from a rental co

Trop attente pour récupérer véhicule 1 heure.. et déçu par véhicule

Overall good. Would’ve been less so had the initial vehicle offered not been exchanged for the model booked. Not only was it dirty, but it was not big enough. That saiid it was exchanged without fuss.

It’s the second time I’ve used QEEQ and will do so again. The process was excellent and communication was good throughout. Both the vehicle and the optional insurance were excellent value. My only observation is that it would be that it would be helpful if you could stay logged into your App (without the need for code entry) and could download PDF documents to your phone. The latter might be possible but I could only do it using a PC.

Me ofrecieron un vehículo de mayor categoria por "poca diferencia" pero no lo acepté. Fue muy amable la persona que me atendió pero no se tomó el tiempo en explicar el detalle de los cargos

Se supone que contraté todos los seguros incluidos pero Hertz me cobró aparte el CDW / LDW

Always a long wait at LAX for cars...this time no different but it was expected. The staff were friendly and accommodating.

QEEQ worked well.

All good

They took double deposit so thats not good. Takes a while to get it returned.

The queue at Budget was long and the customer service agent gave me the wrong information on e-toll charges. I asked him whether it was possible to pay cash at the tolls and did not get an answer. He just told me each time I passed through a toll I would get charged USD 9 plus twice the toll charge which I later found was the wrong information. Then they gave me a car which was not there. The parking spot we were told to go to to get the car was empty. We were then offered a truck which I refused. Finally, a car was just brought back and we were offered that car. The petrol gauge was not full. The needle was below F, but the budget agent kept insisting it was full. Finally, she agreed we could return the car with the petrol tank 7 eighths full. We then tried to get out of the budget car park but were refused by the staff making the exit as the car allocated in the system was not the car I was given. Do I had to drive back to the admin office to sort this out. I was not impressed with Budget.

The booking platform was great.

Location hard to find. No one at the counter (only the outdoor kiosk) at 8 pm.

No.