AVIS CAR RENTAL REVIEWS IN ITALY

I did full insurance in website but in avis the didn’t accepted So i pay more money for in insurance in AVIS

Terrible attitude, did not accept the translation document, not even their own company's translation document. They insisted on the international driving permit. There were also two other Chinese customers renting, and the staff were aggressively pushing insurance, speaking very forcefully. In the end, it seemed they couldn't get a car either... I think this branch should be removed from the rental platform...

Rented the car for 6 days and was inexplicably charged over 420 euros! The Naples store supposedly operated until 11 PM, but they stopped accepting car returns before 9 PM. I handed over the keys without any receipt or explanation, only verbal confirmation that everything was okay. The next morning, I received a bank message indicating a charge of 269 euros. Including the deposit, a total of over 420 euros was taken! Unbelievable! Do not rent from this company. I'm not a novice; I've driven over 7-8,000 kilometers in Europe, and this is the first time I've encountered something like this!! It's ridiculous. I strongly advise everyone driving in southern Italy to get full insurance! It's very important. The drivers there are crazy!

It's okay.

Not many people, efficiency was acceptable.

Keep going

P20

Quite good

Always find ways to make you pay more. Never renting from this company again!

They try to let me paid for every thing and when I told them I book Audi they told my take fiat after that I change the car by pigot 8003 and they let me paid the diference .

There was an Audi A3 in the garage, but they insisted on giving me a Citroen C3. How can that be the same? Moreover, they charged €71.54 and I still don't know if I can get it back. I returned the car with a full tank of fuel.

It was a Hybrid car, so not immediately easy to understand the operation. I needed to go back and ask for help. Help was good, also to assist in connecting to the car's Wi-Fi

The refund was deducted on the spot without any explanation.

Disgusting

Did not give the car i booked. "or Similar car" was not similar. Ripped us off on the petrol refuelling charge on return

Demande de location Peugeot 3008. On se retrouve avec une Renault capture. 1 gamme en dessous.

Shame that a company which has a slogan :"we try harder" provides just 1 out of 11 counters for pick -up service.

A pity that we have neither received the car we booked nor got a car from same category.

The rental company staff were very polite, and the pick-up and drop-off process was relatively smooth. However, at the counter during pick-up, they tried to upsell us on personal insurance, and the final bill at drop-off included an unclear tax charge that needs further discussion.

Booked a Mercedes E Class, got a Ford

The counter staff tried to handover to us a manual drive car first and then tried to give us a smaller automatic car than what was booked for. after arguing and wasting 30 mins we got the car that we had booked. overall the car was in great condition and everything went smooth

Excellent service and great pricing.