“Avoid Avis/Budget at NOLA. They clearly can't cope. They lack planning, no availability for bookings”
About Budget:10.0/10
Staff were brilliant and handled the corporate disaster of Budget very professionally. No car availability for three hours after getting off a ten hour flight. There had to be around fifty people just waiting around. Just awful, awful, awful.
About QEEQ:8.0/10
Fine, booking is a little cludgy as they send you a confirmation email to e log into. But once your in it's OK.
The pick up was quick and easy and also the drop off. Nice staff.
Budget tried to offer me their full coverage for extra money although i had the AXA full coverage, they shouldn't.
About QEEQ:10.0/10
Fair price , easy process, good control due to good app. absolutely recommended!
There was only one member of staff on duty and the booking process takes a while. With customers ahead of use and after a long haul flight another agent would have been welcomed. When it was our turn the agent was very pleasant and professsional.
About QEEQ:10.0/10
No problems at all and the message sent to use during the hurricane was appreciated.
Waited in line for over two hours when they made an announcement that they didn't have any more cars!
Very frustrating. We were lucky that we had a friend who could pick us up but others were well and truly stuck. We had to go back to the airport the next day and waited in line for an hour and a half and finally got a car.
About QEEQ:10.0/10
I called qeeq during this process and they were helpful and it was reassuring that they tried their best to help me. The young lady said she would call me back with info and she did indeed.
The car was dirty inside, it didn't feel nice to drive while it was dirty.
The official who took care of us upon arrival was very unpleasant, we could hardly understand what he was saying and he heard songs in Arabic with a strong volume which made it even more difficult to understand him. An unpleasant experience.
Budget have disappointed me. The quality of the car however was budget, so I suppose I should accept it for what it was, cheaper, unreliable and budget through and through. Even charged me ridiculous amounts at the end for fuel and tolls.
“Recogida genial, autobús de espera tras la entrega nefasto”
About Budget:10.0/10
La recogida fue genial.
La entrega fue rápida también pero tuve que esperar media hora para el autobus a la terminal.
Al final me quejé y vino enseguida pero demasiado tiempo de espera
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