NEW ZEALAND CAR RENTAL REVIEWS

When booking the Correct car it would be awesome if it’s explained that it is a different vehicle.

When booking the Correct car it would be awesome if it’s explained that it is a different vehicle.

Great car in good condition. No issues at all.

I booked 2 bookings by mistake, I thought 1 was cancelled but it had been put under my husbands email. I am awaiting to see if I get the refund back. The hire car comp many said they would refund it if QEEQ agreed. No update yet

The car was very basic

their service was fantastic and did their best to assist me resolve the issue with getting the right size vehicle at an extra cost.

I was not provided with an Outlander as originally promised. Europcar pointed out that the vehicle classification in the booking is "Small SUV" and booking and gave me a Mitsubishi ASX. I therefore had to pay an additional NZD$480 to get the Outlander. This is the first time I have had an issue with a Qeeq booking

An easy to follow process and essant staff

Tony could not have been more helpful and accommodating. Dealing with him was a great start to my trip. This style of service is so welcome after a long flight and in a new country.

All was great

Good customer service.

Price was good

I am happy for your service

Good

I thought the car was great value for money. Friendly staff and relatively painless process

The vehicle exceded my expectation and was in very good condition and very clean. Pick up and drop off processes were very simple and fast. The staffs were also very helpfull.

Easy booking process and able to provide choices of vehicles and rental agencies.

They were very cheerful and helpful. I felt they genuinely cared for me as a client.

It was straightforward to use and the explanations and choices were clear.

Drive NZ was great

El personal fue muy amable. Aunque el proceso fue algo lento debido a que presenté licencia de otro país, la atención fue siempre cordial y amable.

La información fue fluída, las notificaciones funcionaron, sin embargo, las ubicaciones e instrucciones para llegar a los puntos de recogida y devolución, no fueron correctos.

BRC’s car always exceed expectations as they are such terrific value for money, clean economic and a pleasure to drive.

Booking platform performs just fine. Easy to follow.

Excellent Employee at the Auckland airport and the Wellington airport! Car was amazing!

Excellent help from employees to reschedule my pick up time!

Unhelpful staff! Given booking was done through a third party QEEQ and Apex both denied being able to help with a very simple alteration in plans once payment had been taken. I would never recommend using this platform again.

Good service and not pushy. Gave options and shared the price difference.

Good

Very bad customer service. Rudeness and don’t care for customers. Two guys didn’t know English and one guy knew English but was so rude and lazy also don’t know what he is doing. Behaving like small kids.

As above, our rental was a 2023 Ford Ranger (Wild track).

The minivan was terrible in condition. We booked the pickup time in such a way that it gave us enough time to leave the airport and go to the rental car place and that pickup time happened to be "after hours" of Bargain Rental Cars and it was a different pickup location. But it so happened that our flight reached Auckland ahead of time. When we called the pickup location for the after hours office, they said to call BRC directly since it was technically not "after hours". When we called BRC, they asked us to call the "after hours location" since we had to pick up the car there only. There was some confusion which was frustrating for us and finally BRC agreed to come and pick us up from the Airport.