THRIFTY CAR RENTAL REVIEWS

The counter staff tried to up sell the third party liability insurance to us at the desk, without mentioning Washington state's minimum liability insurance requirements. Felt pressured in the spot.

Price was very competitive compared to other booking platforms. No issues with the booking, and free cancelation was also provided.

Thrifty provided a clean vehicle. The process was very easy and they accepted my QEEQ voucher with zero issues. I did purchase third party liability at the counter but had purchased all other insurance via QEEQ. There was no issue with acceptance of the insurance. Thrifty also only charged a $200 (two hundred) deposit. The return process was a breeze. I just parked the vehicle, grabbed my items, left the key in the cup holder, and walked away. It was all very fast.

It was very easy to rent a car using QEEQ. The prices are lower than any other site I researched. I have and will continue to use this company for additional rentals. The rental car company accepted the voucher with zero issues. It was a very smooth, easy, low cost (for renting a car) experience.

Need to be more clear on the GPS device. It’s offered in the original quote so we expected to at least have an option to get one. At pick up no option was given to use a portable GPS device. Our only option was via an app on our Mobile phone device. When travelling we don’t always want to use our data roaming on our phones so a portable device is useful. Nowhere in the quote that it said it was not available. Was an issue at the start when no options given

No. All good

Good cars

Good easy to use website

Very good budget car hire

Good easy to use booking system

Car was poor in cleanliness and rough on the outside. This car needed a panel beater to fix the outside appearance.

Good booking process, nice and easy!

The only issue was the staff in the parking lot not understanding how the vehicle operated

Excellent

Pick up was horrible with a 1.5 hour wait. Drop off was just the opposite with nearly no wait, including the convenient shuttle bus.

The car not the model ordered and disappointed that the vehicle only has a 330km charge. also disappointed that I was charged road charges and addition cost to recharge the car on return. How one is supposed to re charge prior to drop surprises me.

Need to open self service or more people on desk waiting time very long

Good

The car was not ready when we arrived and we had to wait about half an hour, this is not good with a timed booking pick up.

None.

Had to use Hertz as Thrifty was shut. Got offered. Mini van at first which we refused. Then got given a Nissan Rigue.

All good. Would use again.

Everything was simple.

Everything was perfect. Could not ask more.

First time to book with this platform. Price is slightly better than other platforms like Expedia. May be back next time.

返却時にスタッフがいないです。 どうして良いのか分からなくて不安でした。 他社のスタッフに教えてもらい、鍵を車の中に置きました。

安く借りられたので良かったです。

The quote I was given for the hire didn’t match what I was charged- I was charged more. When I queried this at pick up I was told it was probably the taxes. It clearly states on my paper work the amount I should pay at the counter and it doesn’t mention anywhere that taxes need applying. I do feel this is wrong as there was a clear list of what was and wasn’t included. Very misleading and disappointing especially as 2 weeks hire cost me more than 3 week hire from Hertz on the west coast.

Price Drop Protector - not sure it even came into play. I do feel I’ve been charged more than I should have been.

日本車が良く、最低限韓国車には乗りたくなかったが、割り当てられたのは韓国KIA車。 KIA車はハンドルの遊びが多く感覚がつかみずらい。 次回も韓国車なら他社で借りる。

Me cobraron muchos cargos extras cuando me entregaron el coche. La verdad solamente porque ya era tarde y no quería perder más tiempo. Pero si no la verdad NO LO HUBIERA RENTADO.

I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.

Booking platform is fine, but booking confirmations aren’t as convenient as they could be. Don’t show company you have booked with clearly or reservation # with car rental Agency. This should Be improved.

I have Thrifty (Hertz) to be very easy to work with and provide reliable vehicles. The return process at the Atlanta airport is super easy. I will be renting again from the company when I return to Atlanta in the future.

I have found no better deals than on QEEQ and I have compared many websites. No one and I mean no beats QEEQ. I will one hundred percent use QEEQ for future bookings. The whole process is super easy. When I showed up the rental car company has no issues finding my reservations. The whole process is ultra smooth. As long as this continues this way why go to another site?