“Quality Qeeq service and supported well by Budget.”
About Budget:8.0/10
The car was very good. pick up time was slow to to queues. the service staff were not friendly when we told them we didnt require any upgrades or extras.
Budget provide additional spouse driver free of charge which is very good.
About QEEQ:10.0/10
Very easy site to use and provided a good price.
Excellent communication and guidance on the process. Would definitely use again.
We found budget staff great. They didn't try to upsell us. When we dropped off car we had a crack in side door window due to following a gritting lorry. The staff made no fuss and seemed more concerned about our welfare.
About QEEQ:10.0/10
I have used QEEQ several times, twice this year and price is always good. Holding car for a buck - great.
“Value for money at QEEQ, but rental company could do better”
About Budget:7.0/10
When upgrading you shouldn't change vehicle basics like electric / combustion engine without notifying this when the vehicle is picked up. We we're going to places without possibilities to charge and hence specifically had ordered a combustion engine (we at home drive electrically, so this would normally be our choice, if just possible)
“Não estou sendo atendido na resolução do problema, já paguei e estou sendo cobrado novamente.”
About Budget:8.0/10
O carro, o modelo, Ford Escape, nos atendeu muito bem. O Veículo já era bem rodado, tinha algún riscos, tinha manchas no interior. Estava limpo e preparado para nosso uso.
About QEEQ:8.0/10
Não achei um telefone com quem falar, pois estou sendo cobrado pela segunda vez. Quero resolver isso e não estou achando facilmente uma forma de resolver.
After returning a car the Budget company immediately charged us for additional 137,69 USD for "optional services", which were not ordered. Budget did that without any clarification. We had no accidents, no police problems, no road tolls. the worst is that we asked for a clarification, but the Budget refused to do it!
The introduction to the rental car was extremely lacking.
They didn’t confirm the booking details (there was an error with the drop off location)
And they didnt mention you can’t change the drop off location for electric cars.
This meant we had to drive 4 hours back from LA to Fresno, change our flights and lose a night at our hotel.
This was a major issue for us and was extremely stressful.
It could have been avoided if the reception did their job properly.
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