Overall satisfied, but the car model differed significantly from expectations. The power was insufficient. Hopefully, next time we can get the expected model.
There were quite a few upsell attempts, but I declined all of them. I forgot to refuel the car before returning it, so I was charged a service fee, which was quite expensive! Remember to return the car with a full tank.
For the first time, I was charged an emissions fee, and there was another fee that I didn't quite understand, which was also quite expensive.
I booked a manual transmission car but was given an automatic one; the vehicle was brand new.
The service level met expectations, no upselling of insurance, efficient car handover process. Although the car was relatively old with 170,000 km, it was still fuel-efficient.
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