BUDGET CAR RENTAL REVIEWS IN UNITED STATES

The check in attendant was terrible. He was on his phone the whole time and did not even pay attention to my sign in. He often was too concerned with his phone while I was waiting for him to reply. The vehicle was dirty and disgusting and had a LOCK on the top speed of 70 MPH and Volume control. I called to get this removed and no one could help me.

Wonderful experience!

Price drop was not applied on my reservation. Not sure why?

So I booked a SUV, but they mentioned it was a really small SUV, but they offered a free upgrade. To a Mustang GT. Which was 200 euros more on the site when I booked, but free upgrade at the desk. After 1 fun day in the Mustang, I realised it wouldn't do for the moving stuff I needed to do. So I went back and they gave me a Jeep wrangler, that was actually the funnest, albeit odd, useful rental I have ever had. Thanks Budget!

Always book with Easyrentcars. Love being able to get the rental with no issues and full insurance.

Everything was great until dropping off the car. Even though I booked to return the car at an airport location, the car could not be dropped at the airport. Had to drive back into town to return the car adding about 45 minutes and a lot of stress. Staff seemed used to it though and got me back to the airport ASAP. I made the flight.

Expensive car rental

Ok

The SUV I received was great and just what I needed to transport my family and my luggage.

I really like using the easyrentcars app, it really takes car rental booking to another level.

All was good except that car was not clean from inside & outside.

No

Car had a big dent in the door and a cm wide gap between the front and the back window (so it wasn’t water right). The inside of the windshield was filthy.

The service was excellent with short wait times.

The first car they offered had someone who smoked a pack an hour. Could not drive that car.

Short wait. Excellent service. Great car.

All good. Could not fault.

Because we arrived after 10 PM, there were very few people.

O carro demorou a ser entregue. Aquando da entrega, não foi dada nenhuma explicação sobre o respectivo funcionamento. Tudo bem na entrega.

When we got there the car wasn’t even back , then had to wait for it having a quick wash and a vax so we was 39 minutes late , when it was ready to collect it looked as if had not had a wash as it was still mucky . Plus it only had 3/4 of a tank of fuel, but I returned it full , lady behind the desk was a bit rude so overall the service of the rental was poor from budget end .

Really good

Attentive and detailed service, clear explanation of content and precautions, and the pre-booked information matched.

waited too long at pick up at Miami airport

nice deales

Please try to provide us with 4 door cars which gives a bit more space.

Arrived 45 minutes earlier than the scheduled contract time to complete the paperwork, and it took nearly an hour to actually get the car. In the U.S., customers would generally be compensated for such delays, but the rental company not only lacked any apology, they even charged an extra day's fee because the issue date was earlier than the contract. Renting a car with a Chinese license is already more expensive than with an American license, and the service was still this poor—terrible experience!

Deceiving customers and adding extra charges

Random charges and unexplained fees. I've been using this platform for overseas car rentals since 2012. At that time, not many people from China were using the platform, and international rental agencies were more reliable. However, by 2019, as more Chinese customers started using the platform, those agencies began to impose arbitrary charges. In the future, I will book directly through the international rental agencies' platforms to ensure accountability. My trust in this platform has been decreasing.