ITALY CAR RENTAL REVIEWS

Let's talk about the car return experience first.

The car provided is quite good.

Overall, it's quite satisfactory.

Waited an age to get seen and then the agent stated they did not have the three child booster seats I’d ordered. She was wholly unhelpful and I had to be very forceful and insistent before she reluctantly managed to procure the child seats. On return the company have fraudulently tried to pin damages on me for defects that existed at the time of pick-up. Fortunately, I took photos before driving off but that hasn’t stopped them withholding my cash for the trumped-up “damage”. Disgraceful and illegal behaviour from what I had previously thought were a reputable organisatio.

Great service. Would use again (but not to book a Europcar vehicle).

Low efficiency in Europe, the vehicle's windows were not properly cleaned, posing safety risks.

Very good

I think this car rental company is excellent. The car was very comfortable to drive. The staff were friendly and provided thorough service. The paperwork was handled quickly and conveniently. The price was reasonable with no hidden fees. Overall, the experience was very pleasant and I will choose this company again in the future.

Very convenient

Satisfied

The car rental company is pretty good, but they charged me a deposit that hasn't been refunded yet.

As usual no issues. Counter staff are excellent at Treviso airport. Car pick up is easy. Car in good condition - almost brand new. Cannot fault

Booking is easy as usual. Great process

Very good.

They will forcibly increase the price if your flight is delayed, aggressively sell insurance, and use misleading tactics to raise fees.

This car rental experience was excellent. The car was new and there were no overcharges. Highly recommended.

Very satisfied, efficient, answered insurance questions without pushing.

The location at Milan Central Station is convenient. The store provided a new hybrid car with 5000 kilometers on it, which probably saved a lot on fuel.

Very good, picking up and dropping off the car was very smooth, especially convenient at the airport.

There are too many one-time charges. They charge by the fuel level, and there's also a deposit. I returned the car on Saturday, but the store was closed, so I had to just park and leave the keys.

Pretty good!

The rental company was very patient and praiseworthy.