Was fast n easy to get car less than 5mins. The man was very friendly. Don't let the name discount put u off. Beat car rental I've ever used and free shuttle also
I went to so much trouble to ensure I book a Ford Mustang (which is celebrating its 60 year anniversary in 2024) as a surprise for my wife who happened to turn 60 on the 29th September 2024.
Needless to say it was impossible to find another Ford Mustang an hour before I was to book out of our hotel so we trundled along in a RAV 4 which I would not drive if you paid me back in Australia. As you can imagine it was an absolute mood spoiler on what should have been a HUGE surprise.
I understand that cars get damaged (which is what I was told) but to then offer an entry level RAV 4 as replacement is a slap in the face – I would have thought that the least your company could have done was to offer us a complimentary upgrade – what I would have expected of your company was to advise me upfront that the vehicle was not available, when it became evident – but I guess that is too much to expect given the volumes of customers you deal with.
Car was in great condition. Nice to drive, 360 deg visibility, seats were comfortable, air conditioning was excellent, cruise control was easy to use. Brakes might need some attention though, they were a bit juddery.
About QEEQ:9.0/10
Little bit of confusion trying to change the booking, but it got sorted in the end once I reached the right person. Other than that, the process worked a treat :)
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