SHOUQIZUCHE CAR RENTAL REVIEWS

I am really very satisfied. The communication was smooth and they were very friendly. They even used WhatsApp to tell me how to get in touch if I needed anything after picking up the car. The car was very new, with only 3000 kilometers on it, and very fuel-efficient. It was easy to drive, making my travel experience excellent.

I am extremely satisfied. Communication was smooth and they were very friendly. After picking up the car, they even used WhatsApp to inform me how to reach them if needed. The car was new, fuel-efficient, with only 3000 km on it. It was very easy to drive and greatly enhanced my travel experience.

Services are provided by a third-party company in Phuket.

Satisfied

Shouqi operates under Europcar, and the service is excellent. There aren't many people, and it's very convenient to swap cars at the South and North Island terminals. Both cars were brand new (Christchurch pickup at 15km, Wellington swap at 3,000km).

Waited 3 hours to get the car

Due to weather conditions, our flight was delayed by 3 days. We called to explain the situation, and the change was made smoothly without any hassle.

Satisfactory

The staff speaks excellent English, no communication barriers.

Very satisfied

Very satisfied. Arrived 2 hours early, the MG car wasn't available, didn't want to wait, so paid extra to switch to a Steyr (this model is not listed on QEEQ). The car was in good condition. There were a few scratches when picking it up, but I just took some photos and didn't inspect it closely. I was a bit worried about problems when returning the car, but fortunately, the staff confirmed the damages were old, and they accepted the return smoothly. EUROPCAR is still pretty good.

Highly recommend Europcar at Auckland Airport. They provided two very new cars, one had over 1000 kilometers and the other over 5000 kilometers. Both cars were in excellent condition.

The overall service was quite good.

Very good

Very good

Pretty good. You need a credit card to pick up the car. After returning the car, we had to go back to the hotel. It would have been nice if the driver could drop us off, even if there was an extra charge, as it would be more convenient than getting a separate taxi.

Efficient and swift platform service.

Pickup was smooth, the car was almost brand new, in great condition, and had good smart features like lane departure warnings and reliable speed limit recognition with timely overspeed reminders. Right before returning the car and after refueling (near the store), we got into a minor accident (someone hit us while refueling). Fortunately, a manager from the store was nearby and helped us handle the situation, so we returned the car without issues. Except for the deposit, there were no attempts to sell insurance or upgrade the car model. The return process was hassle-free without meticulous checks of the car's exterior. The Lucerne train station is quite large, so finding the store for pickup took some effort, but returning the car was much easier as we were familiar with the route.

Great service.

It was okay! What I was unhappy about is that I was supposed to pick up the car at 16:30, but I didn't get it until 17:30! After registering, the car was not parked in the parking lot. I had to wait for the staff to drive it over, which took about half an hour!