BUDGET CAR RENTAL REVIEWS IN UNITED STATES

The car interior was “tired” and not very clean

No issues

Quick and easy, counter staff very easy to deal with.

App very easy to use, and cheapest car rental I have found.

THEY ADD EXTRA CHARGES ON GAS AND ADDITIONAL DRIVER

I did not gut the receipt yet

We waited 1 hour and 15 mins before we even got to the counter. It was an awful experience. The staff at Budget LaGuardia were rude, loud and dismissive. They shouted behind the counter to each other and to customers. The couldn't care less about customer service or satisfaction. I don't understand how they operate on a daily basis.

Car did not have a drop of windshield washer fluid in it.

Pleased with the whole service

Same as above

Car windscreen was a little dirty and we ran out of windscreen wash fluid after only one day

All overall experience was satisfactory.

The pickup process was very efficient.

Friendly attitude and high efficiency

Satisfied, no waiting in line.

Car was brilliant - spotlessly clean, great size, fitted 2 large suitcases & golf clubs & 2 small suitcase & 2 humans! Check in staff at the airport were brilliant, efficient and so helpful! Drop-off in the middle of the city was so quick and easy. Would definitely use again

Budget staff realised we might need a 4WD due to forecast snow and were able to provide one. Great service, fast and friendly. Will definitely use again

Excellent

Car was brand new, excellent vehicle. Pick up took a long time - lots of customers and few staff to process the line.

Easy to use.

Agent was very helpful and offered us an upgrade at very good price.

great service

The car was full of scratches and dents, also the driver car mat was ripped.

Had to wait over an hour to pick up the car. The counter informed me that there were no cars available for my original reservation and asked me to upgrade to a more expensive model or they wouldn't honor the booking. Additionally, they added insurance that was already included in the original full coverage. Out of urgency, I had no choice but to agree. After returning home, I found that the original order stated that a free upgrade would be provided if the original model was unavailable. Contacted the rental company, and they insisted that the signed documents abroad were definitive. Be cautious when renting a car!

El auto en excelentes condiciones, todo claro al momento de contratar.

Excelente aplicación, se cumplió lo contratado sin ningún problemas.

Quite good

perfect

perfect