DOLLAR CAR RENTAL REVIEWS

Very satisfied

Very satisfied

Satisfied

Very good

The lady at check in wss very freindlyI was offered a car that I had not choosen of a lesser value. The girl behind the counter was a little off when we challenge it. However the gentleman who took us to choose the car was a nice gentleman the car we choosen was not available so took a Volvo but he did allow me to sit in the cars to check the seats.

No issue with booking

They required purchasing additional insurance on-site and pressured me to make a quick decision because their shift was ending soon. They also tried to upsell vehicle upgrades.

Overall service is good, many cars available, and in great condition.

Very satisfied

I was extremely tired when picking up car that I paid for. The operator in SFO was pleasant but bamboozled me with an upgrade which I apparently did to an extra cost of some $1500. The car was great because of the "in car directions" but I thought is was far too expensive considering I had already paid over £950 in the UK for the car which I thought would be the total cost. Totally unaware of drop-off charges because it was dropped off in a different state

Totally unaware of what Qeeq did?

Overall satisfied. I added an E-ZPass, and the billing was clear.

Satisfied

Satisfied

Dollar rental company is quite good; the service attitude is excellent and highly recommendable.

There was rubbish remaining in the loadspace of the vehicle when we collected the car at Miami. We also had no positive outcome re the lost item we reported after our first hire.

The system is terrible. I tried 5 credit cards but couldn’t get through. Finally, I had to use a debit card for the deposit, which had to be entered manually. The whole process took nearly two hours!

It was alright. Initially got a white Nissan with around 30,000 miles on it. After a week, the undercarriage cover screws came loose, so I went to the dealership to exchange the car. They gave me a similar model but in dark gray. They processed the full insurance I had taken out, probably to avoid their staff being held accountable. I didn't pay anything extra, and they weren't responsible for any damage. They didn't upgrade my car, but maybe there were no luxury models available at the time. I didn't mind. Returned the car after five days without any issues.

Pretty good

Very satisfied

차량 예약에 중요한 보험내용 중 일부 미흡(전체 차손 보험 등을 현장에서 가입함)해서 이에 대한추가정보 안내(유료 통행료 정보 및 이를 포함한 정보)가 필요해보입니다.

전반적으로 좋았습니다.

Average, they kept emphasizing that they're just employees and any issues should be taken up with the manager. We had to let the rental car service customer support negotiate with them the entire time.