HERTZ CAR RENTAL REVIEWS

On the third day after getting the car, the tire pressure warning light came on. We quickly got off the highway and found a Hertz location at a nearby hotel. The staff quickly measured the tire pressure and added air. She suggested that the dashboard is very sensitive to slightly low tire pressure, but it should be fine after adding air. If we insisted on changing the car, we could do so at the airport branch, but her location couldn’t handle it. We trusted her advice, and for the next five days, we had no issues. We didn't buy the E-toll, and received a toll charge notification within ten days after using the highways. The toll and rental company's management fee were not high. Personally, I think unless you use the highway multiple times daily, not buying the E-toll and paying per use is more cost-effective.

Very satisfied

Great service, returning the car was incredibly easy.

Fairly satisfied.

The car was new, easy to locate, and the return process was convenient. However, when picking up the car, the employee handed over the keys and disappeared. I noticed significant scratches on the car and waited a long time for the employee to return. I requested a note on the condition, but he said it wasn't his job and that photos were already emailed. I had to take a video for my own record. The return process didn't have any issues, and the $200 deposit was refunded today, which made me feel relieved.

Very satisfied!!!

Overall, it was quite good.

The front desk staff were very unfriendly.

Very satisfied

Pretty good

Very satisfied

Very satisfied

Excellent!

Very satisfied, reasonable price, the car was quite new, and our driving experience was smooth.

The overall service was very satisfactory. The car we received was brand new. After completing the paperwork at the counter, follow the orange corridor to the innermost elevator and go down to level -1, where you'll see the Hertz sign. Almost all car pickups are here. Just find the sign of your rental company. The whole process was smooth, and there were no upsells. I checked the car carefully and took some photos.

Apart from having to wait in line for a bit when picking up the car, everything else was very convenient.

When we drove to Palm Springs, we discovered a slow tire leak. We went to the office to exchange cars, and they didn't charge any fees at all. We just got another car.

Overall service is acceptable, but staff quality needs improvement.

Satisfied

Very satisfied