Everyone should definitely avoid this scam company. I paid 4500 RMB for a 2-day rental, which I accepted. When returning the car on the weekend, there were no staff, and I was told to just park the car and leave the keys in the drop box. Later, they sent me a repair bill equivalent to 16,000 RMB. You can buy a used car for that amount in my country! Looking at the damage list, it seems they inspected with a magnifying glass. Disgusting and despicable!
It was okay. Surprisingly, the Accord didn't have automatic headlights. I got fined 900 for not turning on the headlights after leaving the airport at night.
There was no Chinese service at both the pickup and drop-off locations. I booked the car for 3:30 PM, but I had to wait at the airport for over four hours until almost 8 PM to get the car. I bought the insurance recommended by the staff, who said that I didn't need to return the car with a full tank. This already made me unhappy. Additionally, they gave me a brand-new car with a very strong new car smell. Especially after being parked and exposed to the sun for a while, the smell inside the car was so strong that I felt nauseous. During our self-driving trip, I didn't dare to close the windows. This rental experience made my family very unhappy during the trip.
Rented two identical cars at the same time, but the deposit was 3000 NOK for one and 8000 NOK for the other. When I asked the staff why, they said they randomly entered a price. How can this job be done so arbitrarily? It seems like there are a lot of shady practices! The car was a Suzuki version of the RAV4 with 18,000 km on it, which is relatively new. There were noticeable scratches on the right side, and both the exterior and interior were not very clean. Overall, just average!
Hertz is great. I lost my passport, but Hertz was the only company that could rent a car to me, and they were very efficient. I ended up with a Toyota Chev, which is a great car.
The rental company is easy to find. After completing the paperwork, they give you the key and parking spot number. You just pick up the car yourself from the parking lot, very convenient.
The staff at the counter was slow, with only one person working there. They slowly took their time. The key issue was being told we'd have to pay $90 to pick up the car on time, otherwise, we'd have to wait in line for an hour and a half. In the end, we neither paid nor waited in line.
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