BUDGET CAR RENTAL REVIEWS

Arrived around 9 AM, there was a long line for pickup and it took forty minutes. Out of the four cities where I rented cars, only this one kept trying to sell me various insurances and GPS, etc.

Great experience, the pick-up and drop-off were very convenient and quick.

It was nice to get the Tesla as a mystery car ...

Twice now used budget and twice the screwed me over on the final bill, always additional charge with no explanation or justification.

Platform is good, customer service access is reachable and they try to help, however still waiting on feedback for my refund on my last booking, i have been charged extra 10% but no actual reason why from Budget and reached out to Qeeq team and still waiting on feedback

GOOD

The queue was extremely long, by far the longest among all the rental companies there. The female attendant's attitude was acceptable, but there was something suspicious behind her smile. It wasn't just about hard-selling add-ons anymore; they directly added them to the contract. Even if you insisted you didn't need them, she'd still add them. So, remember to check the contract carefully, review the charges, and don't rush to confirm and sign! I trusted too easily and got scammed over a hundred dollars, but thankfully, the rental platform helped me get back half of it.

Additional charges were not disclosed when signing the contract, and no electronic contract was provided.

The car rental service wasn't great. Make sure to stay alert. Be sure to get a hard copy of the contract when you pick up the car and verify that the final contract matches the car model and license plate number you received. Ask me how I know—tears taught me!

The Proace City we got had just over 30,000 kilometers on it, which is relatively new. The handling was also good.

Si bien no tengo nada que decir sobre el coche porque fue 100 % bueno, me llamó la atención el alto consumo de combustible, habiendo sido conducido en condiciones normales.

I booked a Corolla but received a Ford SUV without any extra charges. At the time of pickup, I mentioned an additional service, and they didn’t push for any upsells.

First, they canceled my reservation when I arrived and made me rent the car again at the full price.

The car was very noisy and when noticed it was too late and far to return to replace. It appears that had been used extensively before, almost 100,000 miles. I was busy in my business purposes and short in time to call or replace it during the trip Also the size of it was seem smaller and not at the level in the order of mid-size SUV.

I communicated with your whatsapp channl which was responsive.

excellent

Great service. One bit of feedback is that i couldn't actually find on any communication which car rental company was being used by QEEQ so i had to contact customer services to know which counter to go to.

Satisfied

Very satisfied!

The questions here on qeeq are very misleading. Somehow it gives a score of 7, yet where is the question about whether I was ripped off or not? On that can I give -10 score? I brought the car back with a full tank with evidence to prove yet they charged me 19 gallons x ~$3.50 x 2 (133 usd) after I got on the plane. Hoping this is an honest mistake but no response from Budget this far. So essentially l my booking cost doubled.

The price booked for did not at all represent the price I paid. Thus far I have paid both Qeeq and Budget so the prepay has not be discounted. This again might be Budget's fault but it makes me lose faith in booking via an aggregate site rather than direct.

The issue at the Budget counter was....we were in Mexico when I booked and Budget had a problem with that...they didn't say why...just the way it was. The lady was bitchy and rude

Very satisfied. The store staff was very friendly.

The service was okay, just slow.