The windscreen had a crack in it..it had dents in it..I waiting over a hour it wasn’t the vehicle I asked for..The guy at the desk was very friendly thought and I’ve been over charged 43 pounds
My dealings with Budget were excellent. Everyone involved were professional and friendly.
About QEEQ:9.0/10
Price protector was fantastic and we had no problems at all. My only concern was that we were to have a vehicle that had the capacity for all of our luggage and once we arrived at Budget in Christchurch we had a choice of vehicle and we chose the Outlander which accommodated all our needs.
The process felt like an assembly line; I waited twenty minutes to get the car, and it was still wet. Returning the car took one minute—they just checked the fuel and exterior, then drove it away for washing.
Car was brilliant - spotlessly clean, great size, fitted 2 large suitcases & golf clubs & 2 small suitcase & 2 humans!
Check in staff at the airport were brilliant, efficient and so helpful! Drop-off in the middle of the city was so quick and easy. Would definitely use again
“Smooth pickup, great location of rental counter. Staff were brilliant, vehicle beyond expectation”
About Budget:10.0/10
Budget staff realised we might need a 4WD due to forecast snow and were able to provide one. Great service, fast and friendly. Will definitely use again
On dropoff, i was told i will receive a final bill for my reference. I didn't receive anything. But i can see a charge on my card. Its unexplained charge
About QEEQ:8.0/10
I saw the great feedback on trustpilot and went with qeeq. while offline communication was good through the process until pickup, there was little to no communication afterwards.
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