BUDGET CAR RENTAL REVIEWS

The car interior was “tired” and not very clean

No issues

Quick and easy, counter staff very easy to deal with.

App very easy to use, and cheapest car rental I have found.

Very satisfied

Excellent Car.

Easy way to book a hire car

I did not gut the receipt yet

We waited 1 hour and 15 mins before we even got to the counter. It was an awful experience. The staff at Budget LaGuardia were rude, loud and dismissive. They shouted behind the counter to each other and to customers. The couldn't care less about customer service or satisfaction. I don't understand how they operate on a daily basis.

기대했던 만큼 공간이 충분했고, 차량의 상태가 좋았습니다

차량수령시 Deposit 으로 5000THB를 추가 결제했는데, 차량반납이후 Refund되기까지 소요일을 정확히 알수 없어 불편합니다. 반납 즉시 Refund될수 있으면 좋겠습니다.

Very satisfied

Satisfied, no waiting in line.

Noticed we had a lot of luggage and upgraded our car!

Agent was very helpful and offered us an upgrade at very good price.

great service

The car was full of scratches and dents, also the driver car mat was ripped.

Had to wait over an hour to pick up the car. The counter informed me that there were no cars available for my original reservation and asked me to upgrade to a more expensive model or they wouldn't honor the booking. Additionally, they added insurance that was already included in the original full coverage. Out of urgency, I had no choice but to agree. After returning home, I found that the original order stated that a free upgrade would be provided if the original model was unavailable. Contacted the rental company, and they insisted that the signed documents abroad were definitive. Be cautious when renting a car!

Due to a change in plans I needed to retun the car ealy to Cairns on Sunday 25th Feb meaning I am owed a refund for the unused days. I was told at the counter that an updated invoice would be genrated via email. That has not happended at this point. I would like to request a car hire refuen for the unsed days. I was due to return the car on Wed 28th Feb so am owed three days charges.

El auto en excelentes condiciones, todo claro al momento de contratar.

Excelente aplicación, se cumplió lo contratado sin ningún problemas.

Not bad, quite efficient.

Quite good

perfect

perfect

The price will change if you arrive early to pick up the car.

The gentleman who handled our registration was very nice and enthusiastic. He clearly explained New Zealand's traffic regulations.