DOLLAR CAR RENTAL REVIEWS

Other than the incorrect location of the rental counter shown on the map, the rest of the rental process was pleasant and smooth. Car was new and very nice to drive.

For a first time user, booking process was easy and smooth. The dollar reservation also gives a lot of confidence.

Excellent vehicle quality

Great price

Actively coordinated the same model

This was a five-star car rental experience, and the entire process was very smooth. Firstly, the pricing on QEEQ was very competitive, covering rental fees and comprehensive insurance costs. I was given an electric vehicle, which was convenient since there was a ChargePoint charging station where I stayed in the US. Charging was easy and much cheaper than a gasoline car. Everything was very convenient, and the service was excellent.

Friendly and helpful staff

Helpful and saved me money!

When we arrived there was some confusion with what we had already paid to what we were quoted and expected to pay on the Qeeq site. I think this could be a lot clearer during the booking process with Qeeq. Another annoyance was the size of the car we picked up. A Kia Soul is no where near the same size and a VW Passat. However when querying this I was told they were in the same car class. This should be a lot clearer during the booking process. If a car is going to be as small as a Kia Soul we needed to know so we could have booked a car to the size we needed. The biggest delay to our journey was that our child seat did not fit the car we were supplied. The Kia Soul has a built in head rest which obstructed the route for the rear anchor point to be connected. We needed to swap out the car so we could safely fit the car seat. Dollar staff were very helpful and swapped our car. However having to que again and explain the situation meant the whole process took over 90 minutes. As you can imagine adding this time onto an already length journey with a young child caused some distress. We feel there should be some safeguard that car seats fit the car supplied. A VW Passat would have accommodated this child car seat.

Excellent service

We were offered a free upgrade to a bigger car. Very spacious and comfortable but fuel consumption is high.

User friendly app.

The car was good, but it was a little smaller than I expected, my fault, I didn't investigate the Sentra enough. Apart from that Dollar were great.

The platform was clear and helpful.

Very convenient.

Very satisfied

出発店舗までのシャトルバスが混んでいたので、徒歩で移動しました。 シャトルバス乗り場から、道路沿いに歩いて5分位で到着します。 事務所立地、貸出手続き時間、車のピックアップ場所、どれも便利でした。 その場でガソリン満タン返し不要のオプションを進められ、返却日に時間がなかったので申し込みました。 税金込みで約100ドルでした。

いくつかのサイトを比較しましたが、一番安かったので、利用しました。 申し込みの操作もわかりやすく、ストレスなく利用できました。 次回も利用したいです。

The overall service is good.

Very good

professionals, everithing ok as usual

always ok, thank you for whatsapp communication

They tried every possible way to make me buy additional insurance. Delays in paying toll fees resulted in late charges.

Very satisfied

Não disponibilizou o carro reservado, que era uma Van Ford E350, mas passaram uma menos espaçosa, Chevrolet.

Satisfied