ALAMO CAR RENTAL REVIEWS

The price quoted was not what I was charged. Alamo claimed qeeq made a mistake

We actually arrived about 1 hour earlier than the time we gave Alamo for pickup. Still, the lady at the desk was so understanding and said she would go and check to see if the car was ready for pickup. She returned within 10 mins and said we could go and pick up the car. The girl at the car park also helped us with showing us the controls of the car since I was not familiar to the model. It was a hybrid automatic. Usually I drive a manual. The quality and condition of the car was superb. It suited our needs perfectly. We were able to load our luggage and leave for our holiday. The same girl met me at drop-off. She checked the car carefully with me and there were no issues and we were able to leave within 5 mins or so. It was ever so smooth.

Good car. Have used Alamo before .

Will use again

Had to wait a long time as there was a bomb threat at the airport earlier so everything was delayed. The staff was nice and answered all my questions. Would have appreciated some recompense for the delay like an upgrade or a discount to be honest.

Quick booking no issues, appreciate that they take AMEX which is my preferred method of payment. The one dollar freeze is also convenient.

It was a surprise to discover that the car I had carefully chosen was not available, I am not a car expert - and when alternative cars were offered that I had never heard about - and discovered that they were either too large or consumed too much fuel (compared to the one I was hoping to pickup) - I wished that Alamo had a option for the people waiting in the disorganised queue for 90 minutes to see a list of cars online they could see were available and reserve them … because this would Surely have reduced the length of time to process people (it seemed painfully slow).

QEEQ are awesome.

Alamo need to join the 21st century and recognise that many jurisdictions are moving from physical to digital Drivers Licences. Refusal to add an additional driver who only has a Digital licence (their home state only issues Digital licecnces) plus an IDP was quite an unwelcome suprise.

They did not have the car I had book which was a compact SUV, they only had one very large automatic car which was too big and I did not feel comfortable driving it. I had an small accident and the tyre burst. Now I have been charged almost £4000 on my credit card for the replacement of one tyre.

Gute Mietfirma

Sehr einfach zu buchen, ohne Überraschungen.

Requested a manual transmission. Were given an automatic. Pick up process took so long that we took what we were given. Very disorganised - staff had no idea which car our key belonged to. Actually walked round the car park till a car opened! Long queue of customers when we came to drop car back but they kindly let us walk through & just gave the key to lady behind the desk.

Very smooth booking process although it sadly doesn’t carry through to the actual collection of the vehicle.

Good price

All good

Fantastic service. Had to cut our trip short due to family issues and Clara couldn't have been more helpful at the drop off.

O atendimento foi excelente. Os atendentes e o pessoal da alamo sempre disposto em te ajudar.

Primeira vez usando Qeeq.com e gostei

Pick-up/drop-off method "In terminal" is misleading as the actual location is at car-rental section. Child seats should be properly installed instead of expecting client who is not familair to install them.

All good.

今回、Alamoでレンタルした車は、清潔感があり、外観や内装の状態が非常に良好でした。カウンターの場所も空港内で分かりやすく案内されており、手続きもスムーズで待ち時間が短く快適なスタートを切ることができました。返却手続きも非常に迅速で、スタッフが車両の状態を確認し、短時間で完了しました。特に、スタッフの対応が親切で質問にも丁寧に応じてくれた点が印象的でした。

QEEQ.COMを利用してレンタカーを予約した際の体験について、非常に満足しています。まず、ウェブサイトの使いやすさが際立っており、車種や価格、保険オプションを簡単に比較できる点が便利でした。特に、フィルター機能が充実していて、自分に合ったレンタカーを迅速に見つけられたことが好印象でした。

Si esperé mucho tiempo porque la chica estaba sola y no contaban con el auto reservado

Me pareció genial aunque esperaba un coche y terminé pagando más por otro debido a que no había disponibilidad

The car was very good comfortable and clean

The car did exceed my expectations indeed! After my previous 'far from perfect' experience, Alamo pulled out all the stops to ensure this customer stays! Well done and succeeded

Platform worked beautifully as usual. Just when I wanted to 'sollicit' my friend to join as Platinum member, my own membership had expired

Thanks Filipo for all the help

car was new which is great and there are options to choose from too

Can’t complain about the service . I would say it was good

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