BUDGET CAR RENTAL REVIEWS

Very satisfied with the service; the staff were very patient and explained everything well. Although the car was a bit old, it still performed quite well overall.

Good

Not bad

Very satisfied

It was a very bad experience. I waited in line for over an hour to pick up the car in Miami, and the car was still broken. I changed the car in Key West, and it was still broken. Then I waited in line for 3 hours in Miami to get another car, and it was still a downgraded model. Terrible.

The reserved car was unavailable, so they gave us another car.

Simple and efficient, very satisfied

There weren't many people renting cars, so I got my car quickly. However, the rental company tried to sell me insurance even though I had already bought full coverage online. They wouldn't stop talking until I called the QEEQ platform, where the customer service handled it for me before I could sign the rental contract and receive the car.

It was okay.

Very satisfied

Very good

Satisfied, but the car was a bit worn out and had trouble starting in the morning.

Free upgrade to a Jeep, really considerate

The car was relatively new with only 37,000 kilometers on it, a two-door Corolla. It was easy to drive the whole way, and the lane assist and backup camera were great.

Not bad

No upselling, but the car given was too small. I booked a Renault but got a Kia hybrid, not sure what model. With 5 people and 5 suitcases, it couldn't fit anything else. Considered getting a bigger car, but the price doubled, so I decided against it. Spain really requires small cars; navigating old town streets and even regular parking lots is a test of driving skills and judgment. Another issue was that the trunk couldn't lock, not sure why. Remember to send the address when picking up the car; just head to the car rental parking lot. There was a traffic ticket and toll fee from Portugal; not sure how much of the deposit will be refunded.

Very satisfied. When picking up the car, I took photos using the QEEQAPP, especially of the areas with scratches. When returning the car, the staff inspected it carefully, and after showing them the photos, everything was fine.

The wait time for picking up the car was extremely long, four or five people were in line for almost an hour. Booked a Mazda CX-5 but received a Mitsubishi ASX, which is a lower grade and harder to drive.

The car was relatively old and had multiple scratches.

Satisfactory