The service was very poor. They intentionally required the car to be as clean at return as it was at pickup, and demanded a cleaning fee. I will never use this lousy rental company again.
The process was quite convenient. You just need to drop the key in the small house at the exit when returning the car. The road assistance is just a card with a contact number, costing 10 NZD/day, which I found useless and a waste of money. Because traveling to Milford Sound requires you to rent snow chains, you have no choice but to rent them for 12 NZD/day. If the store doesn't explicitly say you need to rent them, don't bother.
Choosing, booking, and picking up the car was very convenient and quick. The Toyota Yaris from Budget was a new car with just over 600 kilometers, and we drove it for 2100 kilometers over a 13-day rental period. The fuel consumption was about 4 liters per 100 kilometers, with fuel prices in Norway around 14 NOK per liter. This car was perfect for two people, especially for Norway's mountainous roads like the Eagle Road, Trollstigen, and the Atlantic Road. We give QEEQ and Budget a five-star rating.
I was in a hurry when picking up the car and didn't notice the fuel gauge wasn't full, it was about one bar short. Realized it after driving a few kilometers, so I didn't bother to go back.
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