“The car was not in good condition and I was not informed to update the rental contract”
About Budget:8.0/10
The brakes were not in good condition, the car kept shaking when we would press the brakes. The key fob battery stopped working and the car wouldn't lock. I was not informed to renew the contract after completion of a month and so had some issues when I tried to call to extend the rental for 4 days. I ended driving 4 hours to the nearest budget to drop off the car because of this.
About QEEQ:8.0/10
When I contacted qeeq to extend my car rental they just sent me to budget and did not help
I was forced to take all the insurance when I have rented several times in other places and the treatment has been much better and much cheaper for something much better, the worst experience with Budget, they steal people's money and time
The pick-up point is not at the airport, you need to take a shuttle bus which comes every 15 minutes. If you miss it, you'll have to wait in the cold for a long time, especially during winter. I recommend not renting at this spot if you're in Dublin. Moreover, the car provided was poorly equipped! It was an older Suzuki without cruise control, had a poor sound system, and the gear shift felt mediocre.
“Overall ended up happy with vehicle we ended up using although it cost a lot more than budget.”
About Budget:10.0/10
Specific vehicle hired was not avaliable at pick up. We had specifically wanted a 4 wheel drive as we planned on going to the snow. We offered a 2 wheel drive as an alternative which was not what we were after. Unfortunately had to pay for an upgrade but did get a good discount although it was still expensive for a two week hire.
Returned car around 3:30 am on 11/Jan, terminal C, MCO. No officer to receive the vehicle, dropped the key to the officer at the counter. Was charged today a total of 359 US$ although returned car on dull tank with no damage, yet the insurance has 0 excess deductible. Very hard to contact budget for the over charge incurred. Please advise.
The car was fine but ultra sensitive acceleration and braking made it a pretty bumpy ride. Ended up always starting in second gear which was better but a bit strange?
Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance
They charge me toll package .that i avoid all my trips
And charge me pre paid fuel ,I drop off the car with full gas .
That i am remember i not a agree for
If i paid for something why I am not use it and why i drop off the car with full
They provide letter i am not sigh in it .
I am all the time rent cars without two services
It is last time with budget
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