BUDGET CAR RENTAL REVIEWS

Not good, excessive fines, monopolistic behavior.

Very satisfied

No. I was disappointed as mentioned above

Great staff and no wait required

Easy and straightforward

Excellent

No price drop was received for our early booking.

車は想定内、アメリカのものだなぁーと言った感じ。借りるまではかなりの列ができていて、30分ほどかかった。予約済みだったので、手際は良かった。

初めてなりようだったが、チャットもあり、電話対応も早く、利用金額も高くなく、保険加入してくれて、使いやすかった。でも、本当に保険が加入されているかはとても不安だった。

They charge me 161 dollar for refueling with high price when they told me when i receive the car the rate will be normal same station price

Nothing

I had lost days on my trip, had to cover additional hotel costs. lost a meeting which i had to reschedule for September. lost days on my bookings that i paid for. How was i to drive in the rain with no windshield wipers. Was emailed a credit and no credit passed

On your booking the amount given i was charged a little more, this could have been due to exchange rate at the time. Was quoted around R26000 and billed R28000 when collected the vehicle was charged an additional R10000.

As I said before I ran into a lot of problems with my cars: - first car looked reasonable but discovered later that rubber of windshield whiper was loose (not practical since it rained a lot). Furthermore car notification that car needed a engine oil now. Had to swap car - second car less comfortable and after one day received a notification of engine malfunction. Had to swap cars again. However, closest Budget location was >60 miles away. Very inconvenient and time consuming - third car was fairly new and quite good. Budget representative tried to give me a Dodge Charger first which is not a SUV at all. Eventually after waiting I was offered a good car. At the end of my trip this car also gave a notification that engine oil change was due.

NA

Average service

Very satisfied, the service was excellent!

Very convenient and very fast

Wait at the pickup is unbearably long.. was expecting a much smoother pickup since all information was provided months ago and reservation was made with full prepay long ago

.

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良いコンディションの車でした。返却もスムーズ。返却時にキズや凹みの同時チェックがなかったのでその点は心配ではある。

素晴らしいです‼︎

Here's a comment you can use for Budget Car Rental: --- I’m extremely disappointed with my recent experience with Budget Car Rental at JFK Airport. Despite booking a car through QEEQ and paying in advance, I encountered several issues. The staff were unhelpful and rude, and I was informed that no cars were available upon arrival. After finally getting a vehicle, I was later hit with an unauthorized charge of USD 1202.39 on my credit card, despite being assured by customer service that there would be no extra fees for dropping off the car at a different location. I’ve tried to resolve this directly with your customer support, but I have yet to receive the refund that was promised. As a visitor from London, this entire experience has been incredibly stressful, and I’m now worried about additional charges on my credit card due to this error. This kind of service is unacceptable, and I would not recommend Budget to anyone based on my experience.

Car met expectations, the only downside was we waited nearly an hour at the desk to get the car and as you can imagine with an 8 year old and a long flight it was to long. Staff were lovely not there fault.

Easy to book

So Ive been charged money and after drop off there was zero mention of this. the car was full of petrol and the condition was normal. inside was clean. outside had desert dust on it. no idea why they charged me this sneaky fee.

Windscreen and washer faults are dangerous due to visibility issues

Quick efficient service

Worked well good easy orocess