Everything went super smoothly, no one tried to upsell me extra insurance, and they clearly explained the driving area limits. Drop-off was also really efficient. I’ve rented with Hertz many times now and they’ve been consistently good.
The line was actually pretty long—I waited almost 10 minutes before realizing I could just scan the QR code to pick up the car. It cost me about $25 more, but it saved my whole family from waiting around hungry for another hour, so it was totally worth it. I finished everything online, got the parking spot number right away, and then just walked over and drove off.
So far I’m really happy with it. They gave me a pretty new car with a huge trunk and CarPlay. I guess paying a bit more was worth it. The credit card charge took a while to go through, but as long as there aren’t any weird extra fees, this was a great experience overall.
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