QEEQ CAR RENTAL REVIEWS

The whole rental process was really smooth and fast.

Really good experience — the customer service and staff responded super quickly and actually solved my issues. I’d definitely rent here again next time.

The staff at the shop were really friendly and welcoming.

Overall it was pretty good, just a bit crowded so I ended up paying extra to upgrade to a higher class car.

Their efficiency was pretty low.

After doing the paperwork at the Burger King by Gate 1 in Langkawi Airport, they drove the car straight to Gate 1 for handover.

Overall the rental experience was great – the car was in good condition, pretty new, and they were really friendly to Chinese customers. When we returned the car, the two Cantonese guys there were super nice and very professional, seriously thumbs up. The only downside was a little incident at pickup: the guy handling our car was a bit careless and forgot to give us the documents we needed for Oman, so we had to drive 10 km back to get them. He also kept mentioning extra charges for this and that, which made us feel a bit uneasy right after landing, even though we didn’t end up paying anything extra. At one point we really wondered if this company was reliable, but the great service from the two Cantonese staff at drop-off totally turned things around.

Super satisfied with the whole experience.

The staff carefully checked all my documents and the car itself was in great condition.

Pretty good overall.

The front desk staff were super friendly and patient, the parking spot was easy to find, and the car was in great condition.

Just walked in with my passport and the little white booklet, and that was all they needed. They even helped clear the snow off the car, really solid service.

Cicar is probably the busiest local rental company in Lanzarote, while Europcar had no line at all. They tried to upsell three levels of insurance. Some of the roads to attractions are really rough, so the coverage is actually useful. Full insurance was a bit over €20 a day, and then you don’t have to stress about scrapes, bumps, or flying gravel. I’d definitely recommend getting full coverage.

Smooth process, great service, definitely recommend.

Consistently excellent, as always.

Deposit was refunded super fast, really impressed!

The car was in great condition, the seats were really comfortable, and the return inspection was super quick!

Pickup and return were really smooth, staff were professional, and they even delivered the car right to my place in the city.

Super efficient, had the car sorted in about 10 minutes. I guess you really do get what you pay for?

Staff were really friendly and helpful. Only pity is I picked the wrong car – a coupe would’ve been way better for Highway 1.