Fantastic experience as always. I’ve been renting from this company every time I visit Japan—the cars are in great shape and almost always feel brand new.
I had to wait about two hours after booking before I could pick up the car. The original car I booked wasn’t available anymore, but they upgraded me to a better one, which was nice.
The car’s AdBlue was almost empty so the warning popped up as soon as I started driving. On top of that, the tire fault light kept coming on and I even had to swap cars halfway, which messed up one full day of my trip. That said, they did handle everything pretty quickly overall.
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