QEEQ CAR RENTAL REVIEWS

Pretty good overall.

The lady at the counter when we picked up the car was super friendly and spoke great English. She mentioned insurance but never tried to hard-sell it. The car was almost brand new and in excellent condition. The guy who handled our return was a bit awkward and quiet, probably because his English wasn’t as good so communication wasn’t as smooth. The branch isn’t at the airport, so you need to call them to arrange a pickup.

Super professional service.

Service was excellent. They delivered the car right to the parking lot at the international arrivals exit. Even though there ended up being tens of thousands extra on the toll/parking top-up card, the driver still drove us to the train station for free. For the return, we agreed in advance that we could drop the car at our hotel with no extra charges, which saved us an extra trip to the airport just to return the car.

Pickup was just outside Verona airport on the left when you exit. I first tried to use an embassy-certified translation of my license, but the counter said they needed an IDP “white booklet” (not the Chinese one, but looks like they prefer the white booklet, plus translation + notarization + apostille). I pulled up the official explanation from the embassy website and asked to speak with the manager; after they checked and searched, they made an exception and let us take the car. We got a Citroën Aircross, basically brand new with just over 6,000 km. It had a rearview camera, lane/speed/collision warnings, wireless charging, etc. No spare tire but there was a tool kit. The rental car lot roads and exit are quite narrow, so be extra careful when driving out. They didn’t push any extras, just asked if we wanted Telepass at €25 per day, and reminded us the car only came with basic insurance from the rental company (we’d bought full coverage separately on the platform). We paid the one-way drop-off fee on the spot. Overall, everything went pretty smoothly.

The car was in great shape, only a bit over 20,000 km on it. Picking up in one city and returning in another was super smooth from start to finish. It’s a big, well-known rental company, so you can book with confidence.

Super satisfied with the whole experience.

Business seems a bit slow and they mostly serve local Korean customers. Their prices are really cheap, and while their marketing is just so‑so, the staff are super friendly and patient. Even though we didn’t share a language, using a translation app was enough to communicate clearly. Overall the rental experience was very good, and the return process was super efficient—it took no more than 5 minutes. Definitely recommend.

Got to the pickup location early but they wouldn’t let me take the car in advance, even though I’d already chosen the earliest pickup slot for that branch. No idea why they had cars at the airport but still wouldn’t release one before my time. Ended up sitting there for about an hour before I finally got the car. That said, the staff were actually really nice – no hard selling, no hidden fees. When returning the car, I had to park in a parking garage and it was already after closing time, so the key drop box was pretty hard to find. I had to ask people in a local supermarket and staff from other rental companies before I figured out where to leave the car and keys, but once I got there the return itself was quick and hassle-free.

They gave us a free upgrade to an SUV, which was great, but the line for pickup took quite a while.

Great service at the Munich North branch. They noticed it was my first time upgrading and gave me a free upgrade on the car. Loved it!

Overall a really good experience—the service was great and the car was in good condition.

Staff were really friendly and it was super easy to find.

Very satisfied

Simple and efficient.

They didn’t have the exact model I originally booked that day, so they gave me a Jeep Compass instead. The car was in really good shape and very clean. The front desk staff’s English wasn’t great and the accent was quite strong, but it was still basically okay to communicate. I had already bought extra insurance through Zuzuche, and they didn’t try to upsell anything. When returning the car, I just handed over the keys and they didn’t do any inspection on the spot, but the deposit was refunded pretty quickly afterwards. Not doing a walkthrough on return does feel a bit risky though—if something comes up later and they want to charge you, it’s hard to argue. Overall they seemed like nice people, just maybe not the most thorough in how they handle things…

The staff at the front desk were amazing!

Super convenient and really good value for money.

Very satisfied

Pretty good overall.