This company is a scam! We received a car that looked like it was about to be scrapped. After getting the car, we felt something was wrong and wanted to return it, but the rental company insisted on giving us this car and said there were no other options available. We nearly got into an accident at the Kuala Lumpur airport roundabout because the brakes weren't working properly. Less than 10 minutes after leaving, we were pulled over by the police and given a ticket. The officer said the car's insurance had expired and it had two unpaid fines. This scam company is run by an Indian owner. If you search for this place on Google, you'll see it marked as a scam with numerous bad reviews. The owner rents out junk cars hoping customers will get into accidents so he can charge them a huge repair fee, and he is notorious for not refunding deposits. We were so scared after the near-accident that we didn't dare drive anymore, which resulted in a significant financial loss as we couldn't cancel our hotel reservations and the rental company offered no compensation. Be careful and avoid this place at all costs!
Due to having multiple drivers, we were informed about the young driver fee and additional charges only when returning the car. This doubled the cost and exceeded our budget.
Very good, the pick-up and drop-off process was very smooth. The car was in great condition, with only 2500 km on it. Driving the Great Ocean Road is a must in a lifetime. Overall, a very satisfying rental experience.
The lady at the counter was quick and polite during pickup. The guy at the parking area was enthusiastic and helpful, making the whole process fast and pleasant. The services on the QEEQ website were also very reliable, allowing for quick and professional itinerary changes. Most of the rental cars seem to have plates starting with AI, so locals will generally know it's a rental. No need to worry about driving speed or yielding.
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